DSP/Job Coach

Our Mission: Providing people the skills and resources to become self-sufficient through the power of work.

Our Diversity Statement: LLGI recognizes our employees differences in age disability veteran status ethnicity national origin language race religion family and marital status social-economic status gender identity sexual orientation political affiliation and other unique attributes. The individual differences life experiences knowledge innovation unique capabilities and talent our employees bring to the workplace represents an essential part of our culture.

Job Title: DSP/Job Coach

Department: Mission Programs/Adult Services

Reports To: Director of Adult Services

Classification: Non-exempt

EEO-1 Category: Service Workers

Safety Sensitive: Yes

Supervises: N/A

Job Summary

Provides support and direction to service participants; conducts job skills training and monitors how work is being done. Performs a variety of routine direct care duties to support supervise and instruct service participants and to promote their dignity safety health and welfare. Follows and implements established program standards and procedures.

Essential Job Duties

1. Implements daily programming for service participants in the areas of work behaviors academics functional skills self-care independent living skills extracurricular activities socialization and communication skills through training teaching supervision and production
2. Promotes a person-centered approach that takes into consideration the service participants abilities needs preferences and choices
3. Develops competencies and skills to complete job duties through teaching motivating and instilling work ethic and values for the service participants
4. Communicates job related concerns to the Qualified Intellectual Disabilities Professional (QIDP) on site
5. Works in collaboration with QIDPs to maintain data and documentation for service participants
6. Provides input to QIDP and team to evaluate access and monitor the progress of the goals objectives and work of the service participant
7. Communicates with a positive approach solutions and concerns
8. Develops service participant competencies in safety and health methods and procedures
9. Acquires necessary resources and tools to support successful completion of tasks of service participants
10. Serves as a bus monitor for day programming follows LLGI safety guidelines during transport to ensure the safety of service participants
11. Completes all necessary paperwork in a timely and accurate manner
12. Transports service participants to and from home job sites meetings and other appointments
13. Maintains knowledge of industry trends policies and procedures
14. Effectively manages time and monitors service participants time to ensure that work is completed
15. Builds trust by interacting with others in a way that gives them confidence
16. Contributes to team success by involving others in work processes decisions and actions
17. Ensures that the customers perspective is a driving force behind customer satisfaction
18. Seeks to understand the customer/stakeholders circumstances problems expectations and needs
19. Identifies organizational needs and creates solutions
20. Builds customer and stakeholder awareness around our mission
21. Identifies and corrects conditions that affect service participant employee and customer safety
22. Complies with safety standards
23. Identifies opportunities and generates ideas to improve the Adult Services Departments objectives
24. Initiates action to create value advance and meet departmental demands
25. Partners with Adult Services staff to identify assess create and implement process improvement
26. Participates in appropriate training seek development opportunities and stay current in field
27. Seeks to understand individual differences and values to build workplace relationship
28. Learns and applies new job-related information in a timely manner
29. Performs other duties as required or assigned.

Competencies

Adaptability Gaining Commitment Coaching Leveraging Diversity

Decision Making Initiating Action Managing Work Contributing to Team Success

Stress Tolerance Communication Building Trust Tenacity

Education Experience and Credentials

Must have completed eight years of grade school or provide proof of ability to read at an 8th grade level (TABE ABLE or CASAS literacy test).

Requires DSP certification or ability to become DSP certified within 120 days of employment

Knowledge Skills and Abilities

Requires CPR/First Aid certification or ability to obtain certification within 120 days of employment.

Requires strong problem solving and record maintenance skills.

Requires proficiency with the Google business platform and/or Microsoft Office products including Word PowerPoint Outlook and Excel

Builds trust by interacting with others in a way that gives them confidence.

Conveys information clearly through verbal and written communication.

Requires valid drivers license acceptable driving record and proof of insurance.

Requires ability to work independently while fostering a strong team atmosphere.

Maintains confidentiality of information related to LLGI operations financial matters and personnel matters.

Demonstrates sensitivity and the ability to communicate with a diverse population promotes diversity and inclusion throughout the organization.

Interacts with people in a manner that enhances their dignity privacy and confidentiality.

Requires a high level of professionalism integrity business conduct and ethical behavior.

Understands and follows LLGI policies and procedures.

Requires ability to be consistently at work and on time on scheduled work days.

Embraces the mission vision and values of LLGI.

Physical Requirements

Lifts or moves up to fifty (50) pounds of clothing and house wares safely on and off retail shelving fixtures up to ten (10) feet high clothing racks four (4) feet high and z-racks six (6) feet high.

Physical stamina and strength to lift and or carry up to twenty-five (25 pounds).

Pushes and pulls z-racks holding up to one-hundred (100) pieces of clothing and weighing a minimum of 150 pounds.

Requires the ability to use pallet jack with loads ranging from 100 to 700 pounds safely.

Bends and reaches into gaylords five (5) feet high to remove clothing and house wares.

Requires manual dexterity to fasten and unfasten buttons and snaps and zippers.

Stands for long periods of time throughout the day.

Requires the ability to perform a combination of tasks for extended periods such as stooping bending kneeling crouching crawling lifting reaching carrying pushing or pulling objects.

Demonstrates visual acuity to evaluate donated items for quality

Requires the ability to identify smells to evaluate donations for undesirable odors - mold must dust bodily fluids and/or urine

Requires the ability to reach by extending hand(s) and arm(s) in any direction

Environmental Conditions

Works in a light industrial/warehouse environment with exposure to heat and cold.

Subject to exposure to allergens including dirt dust mold metals rubber plastics latex and pet hair.

Tools and Equipment

Basic office equipment including computer A/V equipment calculator photocopier scanner telephone and other equipment specific to contract. Personal Protective Equipment (PPE) and Safety Equipment Latex/vinyl gloves wheeled spring carts wheeled deep carts wheeled z-racks bushel carts pallet jacks stacker bale carts 4-wheel dollies 4 wheel metal/plastic cages material lifts furniture dollies hand trucks and basic retail equipment company vehicle

Regular Contacts

LLGI Staff Volunteers/Community Service Workers General Public

Donors/Customers Vendors/Suppliers Service Participants

Parents/Guardians Community/Business Staff Social Services Staff

At Land of Lincoln Goodwill we offer a variety of benefits to our employees. For more information on what LLGI offers please click on this link: Land of Lincoln Goodwill is also a drug free workplace and equal opportunity employer. Safety-sensitive positions offeredaresubject to a pre-employment drug screenandall positions are required to have a criminal background check.

Apply today. Our Goodwill team is waiting for YOU!