View Job description for Administrative Assistant III

Reports To:

Executive Director Dual Credit

Position Status:

Full-Time

Posted Pay Range:

$20.11 - $24.70

Are you someone who thrives on organization keeps things running behind the scenes and takes pride in being the go-to expert when it comes to office operations If so we have the perfect role for you. At the College of Western Idaho were looking for a detail-oriented process-driven professional to join our team as an Administrative Assistant III.

In this role youll be at the heart of it all streamlining procedures managing records with precision and ensuring everything from phone calls to reports runs smoothly and professionally. Youll play a key role in supporting leadership training team members and keeping the office functioning efficientlyeven when others are out.

This job is ideal for someone who enjoys solving problems improving processes and being part of a mission-driven organization. If you find satisfaction in structure are energized by supporting others and have a natural knack for multitasking with grace under pressure youll thrive here.

Why Join CWI

At the College of Western Idaho (CWI) you will work in a dynamic collaborative environment where problem-solving and innovation are valued and your contributions directly enhance the efficiency of the institution.

Key Responsibilities:

Office Operations and Procedure Management
Develop analyze review and implement office procedures to ensure efficient workflow.
Interpret and apply department and college policies and procedures.
Monitor and manage office expenditures in line with budgetary guidelines.
Adapt or modify existing processes to support new methods or procedures.
Maintain office functionality in the absence of departmental leadership.

Administrative and Records Oversight
Perform and oversee specialized recordkeeping data collection and database management.
Prepare reports and ensure compliance with internal and external reporting requirements.
Compose and edit complex administrative correspondence reports and technical documentation.
Prepare transcribe and distribute meeting agendas and minutes.

Customer Service and Communication
Manage a busy phone line fielding a high volume of calls daily and providing accurate information or routing as needed.
Respond effectively to inquiries regarding departmental services and procedures.
Resolve or refer administrative problems to appropriate individuals.
Prepare timely and accurate responses to written inquiries.
Communicate in a professional manner that reflects CWIs values and service standards.

Team Support and Training
Train others on office procedures software and equipment usage.
Oversee general office support activities such as phone coverage and workflow coordination.
Support and uphold team performance by maintaining consistency in administrative operations.
Perform additional duties as assigned to support department goals.

What Were Looking For:

Five years minimum of related experience preferred.
Strong interpersonal skills and proven ability to develop and maintain collegialrelationships. Must be flexible collaborative and have a positive attitude.
Proven ability to work independently and handle multiple priorities within a complex officeenvironment.
Well-developed problem-solving skills and ability to plan organize and complete complextasks.
Ability to write original instructions reports and other routine business correspondenceand memoranda.
Strong working proficiency in Microsoft Office Suite (i.e. Word Excel PowerPointOutlook etc.).
Exceptional verbal and written communication skills and the ability to type 50 wpm.
Ability to effectively present information and respond professionally to questions in one-on-one
and in group situations.

Additional Instructions for Applicants:

*It is preferred that applicants submit a cover letter with their resume.

**Most positions at CWI are in-person and based on campus. While some roles may allow up to two remote workdays per week eligibility for remote work is determined on a case-by-case basis at the hiring managers discretion. All candidates must reside within or be willing to relocate to a reasonable commuting distance from CWI. Employment visa sponsorship is not available for this position.

Benefits:

• For information on health insurance including coverage details and plan summaries visit
• Retirement plans with employer contribution of over 11%
• Health Savings Accounts and Flexible Spending Accounts
• Employer-paid life insurance and short- and long-term disability insurance
• Eleven paid holidays per year (faculty may vary)
• Generous vacation and sick leave
• Paid Parental Leave
• Tuition discount on classes at CWI and other colleges

All qualified applicants will receive consideration for employment without regard to race color religion sex age national origin disability veteran status gender identity sexual orientation or any other applicable legally protected status.