ADC Engineer I, ADC - Route 53

Would you like to implement innovative cloud computing solutions and solve the worlds most complex technical problems Do you have a deep passion and desire to engineer and operate the worlds largest cloud computing infrastructure to build a better world for future generations

This is an exciting opportunity to use the latest cloud computing technologies to help U.S. Government agencies implement innovative cloud computing solutions and solve technical problems.

AWS established a specialized group of service teams responsible for the work we are doing with the U.S. Intelligence Community. We are building some of the largest and most complex distributed systems in the world and we need adaptable people to help us implement and operate them.

The AWS Route 53 ADC Ops team is seeking highly motivated engineers who are focused on operational excellence and troubleshooting complex system operations have a good understanding of Linux networking and general knowledge of cloud services. We need engineers who understand how to think big and simplify solutions to complex problems; all the while ensuring that our customers continue to have the best experience possible.

You will be able to take a defined project break down the work to help define milestones and feedback mechanisms. You identify when implementations are not highly available or have defects; you investigate systemic patterns. You resolve mitigate or escalate operational concerns in a timely manner.

This position can be located in Arlington VA or Herndon VA.

This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.

Key job responsibilities
Ensure Route 53 is able to offer customers a fast change propagation and 100% uptime SLA. We do this through deploying software troubleshooting software failures and minimizing the need for human involvements through automation such as infrastructure as code and operator tools.


A day in the life
Its always Day 1 at Amazon. On a typical day a Route 53 ADC Engineer manages and monitors systems in air-gapped regions. This would involve deep diving anomalies addressing scaling needs and using this data to ensure our services maintain a 100% uptime SLA! We do all this through existing tools and when required we build or update tools typically written in Python or Ruby. The most exciting part of this role is working to deploy and build the latest Route 53 features and software releases for our air-gapped customers.


About the team
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences inspire us to never stop embracing our uniqueness.

Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- High school or equivalent diploma or A or CND (Certified Network Defender) or Network or Security
- 1 years of systems administration experience (Linux/Windows) experience working with scripting languages and in lieu of above relevant work experience degree in Computer Science Engineering or a related field.
- Current active US Government Security Clearance of TS/SCI with Polygraph

- 1 years experience with cloud computing technologies and 1 years of networking experience.
- 1 years of experience with support procedures and methodologies for production computing environments.
- Experience automating routine tasks.
- Experience troubleshooting.
- Experience with performance and log analysis.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.