Part Time Bellperson
Part Time Bellperson
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Job Description
Location
Charlotte Hotel
The Omni Charlotte Hotel envelopes you in comfort with a touch of genuine North Carolina hospitality. Centrally located in the heart of Charlottes financial district the AAA four-diamond hotel is the perfect destination for convenience to area businesses or to explore countless attractions. Linked to 12 city blocks via sky bridge the Omni Charlotte Hotel is moments away from the Blumenthal Performing Arts Center Discovery Place the Charlotte Convention Center and the EpiCentre entertainment district.
Omni Charlottes associates enjoy a dynamic and exciting work environment comprehensive training and mentoring along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect gratitude and empowerment day in and day out. If you are a friendly motivated person with a passion to serve others the Omni Charlotte Hotel may be your perfect match.
Job Description
The Bellperson position will provide assistance and services for guests as well as the hotel in order to ensure pleasurable accommodations.
Responsibilities
- Must work AM/PM/Overnight shifts
- Assist retrieve and load luggage for guests
- Utilize bell carts effectively and with caution
- Use friendly and appropriate expressions when engaging guests
- Be fully acquainted with the different points of interest
- Ensure that the public areas bell closet are maintained clean and tidy
- Follow-up with guest complaints to ensure that any problems are resolved
- Direct guests to the Front Desk or meeting rooms
- Call taxis and/or shuttle for guests as needed
- Notify the Front Desk and Guest Services of VIP arrivals whenever possible
- Engage in conversation with as many guests as possible
- Attend all designated staff meetings and training sessions
- Complete all tasks assigned by manager
- Aid guests in locating other areas of the hotel (walk them to destination if possible)
- Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
- Follow all company safety and security policies and procedures; report accidents injuries and unsafe work conditions; complete safety training and certifications
Qualifications
- Must be 21 years of age
- Must be able to lift 50 lbs push/pull 150 lbs
- Excellent customer service skills
- Must have strong communication presentation training and organizational skills
- Maintain a professional business appearance attitude and performance
- Must be able to work a flexible schedule including weekends and holidays
- Candidates must be able to speak fluent English
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCPs Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position please send an email to.
Employment Type
Unclear
