Manager, Carrier Performance Management
Manager, Carrier Performance Management
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Job Description
At this time Wayfair does not provide sponsorship for employment authorization for this position.
Wayfair is rapidly expanding its logistics capabilities to support our growth from $16 billion to over $30 billion. Were looking for entrepreneurial leaders to help us build industry-shaping infrastructure and deliver an exceptional customer experience. Our North America Transportation & Delivery organization is at the forefront of this effort responsible for the strategy and execution of our vast logistics network and carrier portfolio. This is your chance to make a significant impact and drive key initiatives that will propel Wayfairs future.
Were seeking a Carrier Performance leader to join our team focusing on managing relationships and optimizing logistics performance with our strategic national and regional carrier partners. This multifaceted role combines strategic partnership negotiation industry thought leadership financial and analytical acumen and logistics operations. If you have a strong background in carrier management proven analytical skills and the ability to cultivate robust internal and external relationships we encourage you to apply. Were looking for collaborative leaders who can drive results by partnering with cross-functional teams.
What Youll Do:
- Manage strategic carrier relationships identifying and leading joint initiatives to foster collaboration and unlock new value.
- Drive carrier performance analyzing KPIs and developing strategies to accelerate delivery speed and reduce transportation costs.
- Evaluate carrier cost service levels and value-added services for optimal integration onto Wayfairs platform.
- Leverage data analytics and new technologies to develop innovative strategies for efficient and cost-effective customer delivery.
- Collaborate with cross-functional teams to ensure alignment with strategic initiatives and contribute to team growth.
What Youll Need:
- MBA/Masters preferred with 3-5 years of relevant experience ideally in strategic relationship management within logistics consulting or carrier operations.
- Action-oriented leader who can effectively drive complex projects to completion through strong project management communication and influence.
- Highly analytical and quantitative capable of extracting insights from data and communicating them to senior leadership.
- Exceptional interpersonal and communication skills with a proven ability to build relationships and collaborate across all levels of an organization.
- Self-motivated and proactive comfortable making sound business decisions amidst ambiguity and competing priorities.
- Proficiency in Excel is highly preferred and experience with Manhattan TMS systems is a significant plus.
An Important Note about Wayfairs In-Office Policy:
All Boston-based interns Co-ops and corporate employees will be in office in a hybrid capacity. Employees will work in the office on designated days Monday - Thursday and work remotely Friday.
About Wayfair Inc.
Wayfair is one of the worlds largest online destinations for the home. Whether you work in our global headquarters in Boston or in our warehouses or offices throughout the world were reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving we are confident that Wayfair will be home to the most rewarding work of your career. If youre looking for rapid growth constant learning and dynamic challenges then youll find that amazing career opportunities are knocking.
No matter who you are Wayfair is a place you can call home. Were a community of innovators risk-takers and trailblazers who celebrate our differences and know that our unique perspectives make us stronger smarter and well-positioned for success. We value and rely on the collective voices of our employees customers community and suppliers to help guide us as we build a better Wayfair and world for all. Every voice every perspective matters. Thats why were proud to be an equal opportunity employer. We do not discriminate on the basis of race color ethnicity ancestry religion sex national origin sexual orientation age citizenship status marital status disability gender identity gender expression veteran status genetic information or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice ( If you have any questions or wish to exercise your rights under applicable privacy and data protection laws please contact us at.
Required Experience:
Manager
Employment Type
Full Time
