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General Summary of Position:
The Part-time Access Services Associate will contribute to the operation of UML University Library and the Access Services department by participating in: Interlibrary Loan student employee supervision circulation desk functions customer service stacks maintenance and other projects as assigned. This position will be scheduled for up to 18 hours a week; opening or closing shifts are preferred. Schedule is created each semester (so Summer schedule may be different than Fall semester schedule) and will be discussed in interview. Occasional additional hours especially during final exams may be required. In addition the following federal holidays may be required: Labor Day Indigenous Peoples Day Veterans Day Presidents Day Patriots Day.
Reporting to the Access Services Department the candidate will perform the following job duties:
1. Provide and model customer service at the Library Services Desk. Facilitate the use of library materials by registering and maintaining patron accounts assisting with Course Reserves and participating in the training and supervision of student employees.
2. Assist in the processing of Interlibrary Loan requests retrieve and scan or ship materials as requested through RAPID and ILLiad and receive and process incoming materials for use. Obtain copyright materials exceeding fair use guidelines using Reprintsdesk software or OCLCs IFM payment system.
3. Promote the Universitys commitment to service excellence by: Building effective partnerships with co-workers throughout the University by freely sharing appropriate information and providing assistance when needed. Communicating with other UML offices such as UCAPS and Campus Security. Ensuring optimal service to all internal and external partners in response to all requests for service and information. Maintaining an environment that is welcoming to persons of all backgrounds nationalities and roles.
4. Other duties as assigned by Access Services Coordinator Access Services Manager/Librarian or Head of Access Services.
We welcome applications from people who embrace lifelong learning and are passionate about providing meaningful and equitable access to information resources and services to a diverse and engaged community.
Minimum Qualifications:
High School Diploma or GED/equivalent
Demonstrated experience with computer software such as Microsoft Office Suite and data management systems
Preferred Qualifications:
Special Instructions to Applicants:
Initial review of applications will begin immediately and continue until the position is filled. However the position may close when an adequate number of qualified applicants is received.
This is a part-time temporary non-unit non-benefited position.
Please include a resume with your and contact information of three references will be required during the application process. Submission of a cover letter is optional but preferred.
Required Experience:
IC
Full-Time