Territory Account Director (TX, Austin)
Territory Account Director (TX, Austin)
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Job Description
Why Charlie Health
Millions of people across the country are navigating mental health conditions substance use disorders and eating disorders but too often theyre met with barriers to care. From limited local options and long wait times to treatment that lacks personalization behavioral healthcare can leave people feeling unseen and unsupported.
Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized virtual care rooted in connectionbetween clients and clinicians care teams loved ones and the communities that support them. By focusing on people with complex needs were expanding access to meaningful care and driving better outcomes from the comfort of home.
As a rapidly growing organization were reaching more communities every day and building a team thats redefining what behavioral health treatment can look like. If youre ready to use your skills to drive lasting change and help more people access the care they deserve wed love to meet you.
About The Role
Charlie Health is one of the fastest-growing startups in the healthcare industry working tirelessly to connect young people everywhere to life-saving mental health treatment. Our Outreach team members are the lifeblood of our business; they know our product partners and patients better than anyone. In this role youll be joining a team of passionate professionals who are dedicated wholeheartedly to our mission.
Youll be responsible for growing our relationships with clinical partners and provide much-needed resources to thousands of at-risk teens and young adults. Youll be a champion of Charlie Health and ensure that every possible patient parent and provider can access our programs. While this work can be challenging we set the bar high because every decision we make directly impacts our communities.
In your role youll have unparalleled responsibility while collaborating with sharp spirited and ambitious coworkers with room for everyone to excel and grow in their careers. Youll also receive competitive benefits ensuring you have the resources to thrive both personally and professionally.
At Charlie Health we believe in leading with our why and connecting with our purpose every day. Join us to not only find a career but a calling.
Responsibilities
- Own manage and expand relationships with hospitals and major health systems to continue to drive growth
- Identify trends in local hospitals and health systems and synthesize findings into strategic opportunities
- Design strategies to better support and engage referral partners across higher level of care channels
- Lead meetings with patients parents and providers to uncover needs address barriers to treatment and cement community partnerships
- Fill potential gaps and monitor inbound referrals and communicate with relevant parties to provide visibility into the referral to admission process
- Maintain constant dialogue with referral sources when clients are referred to keep them updated throughout the referral process
- Attend and lead various educational meetings marketing presentations and networking events in a remote capacity
- Synthesize and share market feedback from partners patients and stakeholders to inform go-forward marketing and product strategies
- Work closely with internal partners including marketing product client success and legal to deliver on GTM goals
Requirements
- 3 years experience selling into healthcare with a track record of success
- Experience pitching and working with hospitals and/or larger health systems
- Work authorized in the United States and native-equivalent proficiency in English
- Strong interpersonal relationship-building and listening skills with a natural consultative style
- Demonstrated project management experience successfully owning and driving tasks from initiation to completion
- Ability to energize communicate and build rapport at all levels within an organization especially with senior leadership
- Ability to travel locally (within 2 hour driving distance) for meetings with potential referral partners
- Must have reliable transportation a valid drivers license and the ability to drive up to 1-hour each way on a regular basis
- Strong project management skills with a demonstrable ability to corral and manage details in a fast-paced fluid environment with a collaborative mindset
- Comfort with video conferencing scheduling and CRM technologies
- Prior experience with Salesforce and other sales enablement tools preferred
- Experience advising presenting to and persuading senior corporate personnel
Benefits
Charlie Health is pleased to offer comprehensive benefits to all full-time exempt employees. Read more about our benefits here.
Additional Information
The total target base compensation for this role will be between $85000 and $100000 per year at the commencement of employment. In addition to base compensation this role offers a target performance-based bonus. Please note pay will be determined on an individualized basis and will be impacted by location experience expertise internal pay equity and other relevant business considerations. #LI-HYBRID
Our Values
- Connection: Care deeply & inspire hope.
- Congruence: Stay curious & heed the evidence.
- Commitment: Act with urgency & dont give up.
Please do not call our public clinical admissions line in regard to this or any other job posting.
Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health please go directly to our Careers Page: Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @ email addresses. Legitimate emails will never originate from or other commercial email services.
Recruiting agencies please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner and we will not pay any fee associated with unsolicited referrals.
At Charlie Health we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.
Charlie Health applicants are assessed solely on their qualifications for the role without regard to disability or need for accommodation.
By submitting your application you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help reply HELP.
Required Experience:
Director
Employment Type
Full-Time
