Product Lead, Cash Delivery Platform
Product Lead, Cash Delivery Platform
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
About GiveDirectly
GiveDirectly (GD) aims to reshape international giving and millions of lives by providing cash grants directly to the worlds poorest. The Brookings Institution estimates that $70B of cash transfers would be required to eliminate the poverty gap; the aid sector currently spends $135B each year much of it on evidence-free interventions. GiveDirectly wants to change that establishing cash transfers as a benchmark for foreign aid as the index fund is a benchmark for the financial industry and in the process accelerating the end of extreme poverty.
GD has raised over $1B since launching in 2011 delivered cash to more than 1.5 million people in 15 different countries. Weve also supported large-scale experimental research that indicates strong recipient impact of our programs. As a result GD has been celebrated as one of the most innovative non-profit companies by Fast Company while the growing cash transfer movement (and GDs leading role within it) have been featured in the New York Times Magazine This American Life Foreign Affairs and The Economist.
Our culture is candid analytical agile and non-hierarchical. Our global team of 150 and country operations teams of 650 together come from 21 different countries speaking 69 different languages. From software engineers to seasoned humanitarian workers former management consultants to public servants researchers to field operations -- its an incredible group of people.
Our values are central and deliberately opinionated. We genuinely center the people we serve in our decision making and strive to build an ambitious dynamic and high performing environment. We strongly encourage you to read through our values carefully if they reflect how you like to work and energize you this could be a great fit.
We work hard to create an environment in which all our team members can thrive succeed and grow. We support flexibility take care of each other have fun and create professional growth opportunities.
Location: This role is fully remote but must overlap with an East Africa timezone by at least 3 hours. We are unable to sponsor or take over sponsorship of employment Visas in the U.S. or U.K. at this time.
About this role
Tech encodes every aspect of GiveDirectlys programs from the way a field officer interacts with a potential recipient to collect enrollment data to actually sending a recipient mobile money. We are making a big investment in our software for cash delivery because we believe it can 8-10X how fast we can deliver our fastest programs and improve quality and recipient experience throughout.
We are seeking a Product Lead Cash Delivery Platform to define and lead this platform. You will design systems and abstractions that shape our cash delivery owning the roadmap across capabilities like survey building eligibility & verification fraud detection payments and case management. You will work closely with engineers field operations and research teams to design build and scale a system that ensures cash gets to the right recipients faster more efficiently more securely and with better recipient experience.
This is not an execution-focused feature-shipping role or an iterative optimization role this is a new role and were looking for a leader who has had multiple repetitions defining products from the ground up and a track record of creating clarity scale and reuse from messiness.
Level:Director
Reports To: VP Technology
Travel: Must be willing to travel to program sites up to 1X per quarter for 1-2 weeks
Responsibilities:
Product Vision & Definition
- Define the long-term product vision for GiveDirectlys cash delivery platform cutting away historical complexity while building for future flexibility where needed
- Pair strong technical expertise with deep understanding of many users including field officers recipients and technical program managers to design the platform and its abstractions
Strategic Roadmap & Prioritization
- Own the roadmap for platform capabilities like survey tooling eligibility and KYC fraud detection payments and case management
- Make high-leverage prioritization decisions across multiple product lines and internal teams
- Define and track success metrics for the platform
Detailed Product Design & Execution
- Lead end-to-end product development from problem discovery and user requirements gathering to launch and iteration hand-in-hand with engineering
- Partner with engineers to define robust abstractions and platform boundaries ask the right questions internalize technical tradeoffs between approaches and shape coherent scalable product logic
Cross-functional Stakeholder Management
- Align diverse technical and non-technical stakeholders with competing priorities
- Collaborate with programs product leads technical program managers engineering operations and field teams to ensure that platform investments serve real validated program requirements
Qualifications:
- Exceptional alignment to GD values passion for our mission and commitment to recipient dignity and empowerment. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
- 8 years of technical software product management including multiple full-lifecycle zero-to-one builds
- High technical fluency you should be able to engage deeply with engineers on architecture APIs and system design
- High empathy for non-technical users and an eye for UX
- Experience in a high ambiguity low-structure environment you create clarity not wait for it
- Ability to collaborate inclusively with stakeholders across varied social national and cultural backgrounds including communicating technical concepts to both technical and non-technical stakeholders
- Analytical problem solver: looks at problems with analytical and iterative mindset with strong framework for prioritization
- Bonus: experience working with users experiencing poverty with low digital literacy and/or low or no network connectivity
Compensation
At GiveDirectly we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to ensure that staffs total compensation package (base compensation bonus) falls within the 75th percentile of similar roles at similar organizations. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy here.
- The United States base salary for this role is $154400.
- TheKenyabase salary for this role is $120000.
This role is fully remote so if you are not based in the US or Kenya we will share an estimated salary benchmark for the country you are based in during the hiring process.
Why work at GiveDirectly
At GiveDirectly we work to ensure that you have everything you need to excel in your role and on your team including:
- A positive and supportive team with opportunities for advancement
- A demonstrated commitment to helping all staff develop and grow
- A competitive salary including bonus
- A robust health benefits plan (exact details will vary by country)
- Flexible paid time off
- Allowances for desk set-up and learning and development
#LI-REMOTE
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the persons race color religion national origin sex sexual orientation age marital status veteran status disability or any other characteristic protected by applicable law.
Flagging for US applicants: We invite you to Know Your Rights as an applicant.
Commitment to Safeguarding
As a global organization serving some of the worlds most vulnerable communities GiveDirectly takes the safeguarding of its recipients staff and partners seriously. To that end GiveDirectly is a member of theMisconduct Disclosure Scheme and will systematically check with previous employers about any sexual exploitation abuse and harassment issues relating to potential new hires. We may also employ other robust pre-hire screens including in-depth reference checks criminal background checks and sanctions screens.
GD is committed to observing all local national and international laws that protect children vulnerable adults and basic human rights of all. GD is committed to a policy of zero tolerance for sexual exploitation abuse and harassment (SEAH) and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.
These efforts help us continue to build and maintain trust with the communities we serve and prevent harm to our recipients.
Want to put your best foot forward on your GiveDirectly application Take a look at our Candidate Application Prep Guide!
Employment Type
Full Time
