Data Center Technician -West London, DCC Communities

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Were expanding our Infrastructure Operations team and seeking Data Center Technicians.

In this role youll:

- Serve as a primary technical resolver for data center infrastructure challenges
- Work within the Data Center Operations (DCO) team to maintain IT infrastructure and hardware
- Develop expertise in various hardware and software troubleshooting scenarios
- Lead resolution of infrastructure issues and coordinate with solution teams on complex cases
- Help drive continuous improvements

This position includes shift work and may require rotation between locations.

Key job responsibilities
SAFETY
- Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. Own the safety initiatives and projects to foster a strong safety culture.

DATA CENTER OPERATIONS (DCO)

- Diagnosing hardware and network problems followed by physical repairs
- Troubleshooting events within internal Service Level Agreements (SLAs)
- Performing root cause analysis of equipment failures

- Manual handling and lifting of equipment may be required (weight limits in accordance with regulations)
- Working rotating shifts (morning/late/night) as well as weekends to maintain the 24/7 data center environment (If applicable)
- On-call rotation reaction to off-duty emergency calls (if applicable)


A day in the life
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.


About the team
Data Center Operations designs installs & maintains the worlds largest Cloud Computing Infrastructure.

- High school or equivalent diploma
- Experience with networking and computer hardware troubleshooting and repair
- Access to your own vehicle

- Bachelors degree in information technology or computer science
- Basic knowledge of Linux and experience with network protocols

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.