Ambulatory Services Representative III (Plastic Surgery, 40 hours, FT, Days)
Ambulatory Services Representative III (Plastic Surgery, 40 hours, FT, Days)
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Job Description
POSITION SUMMARY
The incumbent is responsible for coordinating all the functions and activities related to patient access including but not limited to: operation room (O.R.) scheduling front end customer service patient registration insurance/coverage verification appointment scheduling charge entry and a variety of administrative duties in support of department (such as coordination of physician credentialing handling forms phones filing making appointments photocopying faxing mailings letters reports etc).
Position: Ambulatory Services Representative III
Department: Plastic Surgery
Schedule: 40 Hour Days FT
ESSENTIAL RESPONSIBILITIES / DUTIES:
Primarily responsible for surgical scheduling for all departmental cases including all pre-op appointments and other applicable procedure scheduling.
Processes prior authorization and pre-certification work lists and reconciliations for operative cases (elective urgent and emergent).
Coordinates medical clearance documentation.
Manages physician OR calendars.
Manages OR block time and ensures utilization is maximized.
Cancels blocks within 30 days.
Notifies Pre-Surgical Services of changes in physicians or patients schedules
Additionally performs a wide variety of administrative duties to ensure proper functioning of assigned department.
JOB REQUIREMENTS
EDUCATION:
Bachelors degree plus 1 2 years relevant work experience or Associates degree plus at least 3 years relevant experience or HS/GED with 5 years relevant experience.
KNOWLEDGE AND SKILLS:
Excellent English communication skills (oral and written) and interpersonal skills are required to interact with internal and external contacts in a courteous and patient focused manner.
Bilingual: Spanish and Portuguese preferred
Demonstrated customer service skills including the ability to use appropriate judgment independent thinking and creativity when resolving customer issues.
Must be able to maintain strict confidentiality of all personal/health sensitive information.
Ability to effectively handle challenging situations and to balance multiple priorities.
Strong computer skills and knowledge of Microsoft Office applications (MS Word Excel Access and PowerPoint) and web/internet is required.Experience with standard hospital registration & billing systems or ability to learn such systems is also required.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications or apps job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
