IT Service Desk Analyst ServiceNow M365 Baseline Clearance
IT Service Desk Analyst ServiceNow M365 Baseline Clearance
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Job Description
IT Service Desk Analyst ServiceNow M365 Baseline Clearance - Canberra
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5 years of IT experience with 1 years of experience in an IT Service Desk IT Customer Support agent or similar role
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Minimum 1 year experience using ServiceNow to report and update incidents and problems
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At least medium-level proficiency with Microsoft corporate applications: Word Excel Powerpoint One Drive Teams Sharepoint
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Demonstrable experience using and/or supporting MFDs
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Demonstrable ability to troubleshoot level 1 Internet typical corporate applications (M365 Adobe etc) and other connectivity issues
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ITIL 4-certified
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ServiceNow configuration and/or reporting experience
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Employment Type
Full Time
