Logistics Associate
Logistics Associate
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Salary Not Disclosed
1 Vacancy
Job Description
Associate Logistics (Supply Chain - LOC Outbound)
Hours of Work - WEDNESDAY - SATURDAY - 6PM - 4AM EST
The Associate will support improving our transportation strategic initiatives to enhance processes within our Logistics Operations Center team. Responsibilities include transportation scheduling tracking line hauls negotiating spot market freight managing exceptions and communicating cross-functionally to create seamless shipping execution across our network.
You will......
- Report to the Associate Manager / Manager to manage monitor and develop recovery plans for outbound loads
- Execute outbound strategy - working across all distribution centers third-party storage locations cross docks and vendors
- Monitor measure and improve service level metrics including on-time arrival and on-time departure
- Determine root causes and ensure details of escalations are provided and accurate
- Execute relabeling of boxes from label generation to pushing customer communication updates
- Quickly and effectively analyze real-time data to provide recovery and contingency action plans
- Run the daily Exception Management process communicating potential delays and assigning boxes to be re-made with the goal of protecting the customer experience
- Track organize log and root cause major exceptions events; analyzing the impact of these events to weekly error data
- Solve unique and challenging problems faced in a perishable supply chain
- Become part of a passionate team that strives to develop innovative solutions to improve and grow HelloFreshs delivery network
- Build relationships with third-party carriers and execute plans to secure loads against forecasted volume
- Work directly with our outbound transportation team to lead and reinforce operational process improvement projects
- Drive a customer-focused environment committed to delivering the highest quality product to our customers
You are.....
- Data-driven you can organize explore and synthesize unstructured data into actionable insights to better inform operational decision-making
- Intellectually curious you have an insatiable desire to understand how things work why they work the way they do and to consistently challenge the status quo
- Detail-oriented you possess strong organizational skills and consistently demonstrate a methodical approach to all your work
- Agile you thrive in fast-paced and dynamic environments and are comfortable working autonomously
- A critical thinker you use logic to identify opportunities evaluate alternatives and synthesize and present critical information to solve complex problems
- An excellent communicator able to communicate at all levels with clarity poise maturity and precision both written and verbal
- Collaborative - you enjoy working cross-functionally with various teams to gather key inputs and are able to work well with diverse opinions
- Dedicated to providing the best possible experience for the HelloFresh customer
You have...
- Bachelors degree in Business Administration Economics Data Science Computer Science Information Systems Accounting Supply Chain or other relevant areas of study required
- 2 years of experience delivering analytical solutions to complex problems required
- Ability to travel up to 10% within the United States required
- Experience working with transportation management software (E2Open BluJay) preferred
- Flexible in working a non M-F work schedule (e.g. rotational schedule weekends and/or overnights). Must be able to work the shift: Wednesday-Saturday 6pm-4am EST
- This positions essential functions demand the performance of the following physical requirements with or without reasonable accommodation:
- Prolonged periods working at a desk and on a computer
- Reading information on a computer screen and inputting data into a computer system
Youll get
- Competitive salary 401k with company match that vests immediately upon participation and company equity plan based on role
- Generous PTO including sabbatical and parental leave of up to 16 weeks
- Comprehensive health and wellness benefits with options at $0 monthly effective first day of employment
- Tuition reimbursement for continuing education (upon 2 years of service)
- Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh Green Chef Everyplate and Factor)
- Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC women veterans parents and LGBTQ
- Inclusive collaborative and dynamic work environment within a fast-paced mission-driven company that is disrupting the traditional food supply chain
This job description is intended to provide a general overview of the responsibilities. However the Company reserves the right to adjust modify or reassign work tasks and responsibilities as needed to meet changing business needs operational requirements or other factors.
Required Experience:
IC
Employment Type
Full Time
