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Job Location drjobs

Atlantic City, NJ - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Title:

Arcade Attendant

Location:

Showboat

Showboat LLC

Department:

Arcade

FLSA

FT/PT Status:

Non-exempt/Hourly

Part-time


Summary of Position

Responsible for overseeing the day-to-day operations of an arcade including providing customer service ensuring the proper function of games troubleshooting minor issues maintaining cleanliness ensuring customer safety within the arcade environment and great customer experience.


Organizational Relationships

Reports to:

Arcade Supervisor Arcade Manager

Supervises:

NA


Qualifications and Skills

  • Must be 18 years of age or older
  • Bilingual preferred but not required
  • Ability to interact positively with customers address concerns and maintain a friendly demeanor
  • Understanding of how arcade games operate
  • Observing game functionality and identifying issues quickly
  • Manage multiple tasks simultaneously in a busy arcade setting
  • Self-starter able to work in a busy and bustling environment
  • Excellent communication and interpersonal skills
  • Work flexible schedule including nights weekends and/or holidays as needed

Education and Experience

  • High School diploma/GED or equivalent education
  • Previous experience in an Arcade

Duties and Responsibilities

Customer Service:

  • Greet arcade customers explain games rules answer questions and resolve minor customer concerns
  • Address arcade guest problems and complaints immediately by consulting with the Director of Arcade
  • Must be familiar with all aspects and areas of the arcade and nearby areas

Arcade Cleanliness:

  • Keep the arcade area clean and organized including wiping down machines collecting trash and maintaining a tidy appearance
  • Ensure arcade redemption and raceway area presentable at all times

Safety:

  • Enforce arcade rules and regulations addressing inappropriate behavior and ensuring customer safety

Team Collaboration:

  • Work closely with the arcade team and other hotel departments to ensure a cohesive efficient and positive environment

Performs other related duties as assigned by the arcade Supervisors Managers and Directors.


Showboat Core Values

Demonstrates Showboats core values in the performance of position responsibilities:

1) Friendly Focused - we are committed to creating a fun environment that embraces families and children of all ages.

2) Kindness Focused - we demonstrate kindness in everything we do seeking to uplift and support all of those around us.

3) Team Spirit - we foster a respectful workplace where team members work together to exceed our guests expectations.

4) Hearts the Serve - we are driven by a passion to bring joy and happiness to the guests that we serve.

5) Take Ownership - we take full responsibility for our actions and the resulting outcomes embracing personal accountability.


Essential Functions

  • The ability to attend work predictably and regularly and to be punctual.
  • The ability to work varying schedules including evenings weekends holidays and extended hours as business operations dictates
  • The ability to read and understand documents drawings and instructions (whether presented in written oral diagram or schedule form).
  • The ability to work with mathematical concepts and to apply concepts to practical situations.
  • The ability to work cooperatively with others.
  • The ability to deal politely and professionally with customers and coworkers.
  • The ability to perform several tasks at once.
  • The ability to follow directions or instruction.
  • The ability to use a computer to communicate create and access information.
  • The ability to lift and move pounds.
  • The ability to sit/stand/bend/stretch etc.
  • The ability to use hands to finger handle or feel and reach with the hands and arms

Physical Demands

Constantly - occupation requires this activity more than 66% of the time (5.5 hours/day)

Frequently - occupation requires this activity from 33% to 66% of the time (2.5 - 5.5 hours/day)

Occasionally - occupation requires this activity up to 33% of the time (0 - 2.5 hrs./day)

Not Applicable - activity is not applicable to this occupation.


Physical Demands

Stand

x

Constantly

Frequently

Occasionally

Not Applicable

Walk

x

Constantly

Frequently

Occasionally

Not Applicable

Sit

Constantly

Frequently

x

Occasionally

Not Applicable

Handling/Fingering

x

Constantly

Frequently

Occasionally

Not Applicable

Reach Outward

x

Constantly

Frequently

Occasionally

Not Applicable

Reach Above Shoulder

x

Constantly

Frequently

Occasionally

Not Applicable

Climb

Constantly

Frequently

x

Occasionally

Not Applicable

Crawl

Constantly

Frequently

x

Occasionally

x

Not Applicable

Squat or Kneel

Constantly

Frequently

x

Occasionally

x

Not Applicable

Bend

Constantly

Frequently

Occasionally

x

Not Applicable


Lift/Carry

10 lbs. or less

Constantly

Frequently

x

Occasionally

Not Applicable

11 to 20 lbs.

Constantly

Frequently

x

Occasionally

Not Applicable

21 to 50 lbs.

Constantly

Frequently

x

Occasionally

Not Applicable

51 to 100 lbs.

Constantly

Frequently

Occasionally

x

Not Applicable

Over 100 lbs.

Constantly

Frequently

Occasionally

x

Not Applicable


Push/Pull

12 lbs. or less

Constantly

Frequently

x

Occasionally

Not Applicable

13 to 25 lbs.

Constantly

Frequently

Occasionally

x

Not Applicable

26 to 40 lbs.

Constantly

Frequently

Occasionally

x

Not Applicable

41 to 100 lbs.

Constantly

Frequently

Occasionally

x

Not Applicable


Environmental Factors

Extreme Cold (non-weather)

Constantly

x

Frequently

Occasionally

Not Applicable

Extreme Heat (non-weather)

Constantly

Frequently

Occasionally

x

Not Applicable

Loud Noise Level

Constantly

Frequently

x

Occasionally

Not Applicable


Other

Ability to Read

x

Constantly

Frequently

Occasionally

Not Applicable

Ability to Speak English

x

Constantly

Frequently

Occasionally

Not Applicable

Ability to Understand Verbal Directions

x

Constantly

Frequently

Occasionally

Not Applicable

Ability to Report to Work Regularly

x

Constantly

Frequently

Occasionally

Not Applicable

Ability to Report to Work on Time

x

Constantly

Frequently

Occasionally

Not Applicable

Ability to Work Safely

x

Constantly

Frequently

Occasionally

Not Applicable


This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this position.

This job description is subject to change but remains in effect until superseded or canceled in writing by the Director of Human Resources.

Employment Type

Unclear

Company Industry

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