Purpose:This part-time 20-25 hour/week grant-funded position in the Department of Resident Services will provide administrative support to this Department. Providing these services in an effective and efficient manner will ensure that the Resident Services functions are systemized and maintained professionally. In addition to typing filing and scheduling this position manages duties such as record-keeping payroll timesheets coordination of meetings and conferences obtaining supplies coordinating direct mailings and working on special projects as assigned.

Essential Job Functions:

1. Schedule and organize complex activities such as meetings travel conferences and department activities
2. Provide general administrative support including mailing scanning faxing and copying
3. Establish and maintain electronic and hard copy filing system
4. Sort and distribute mail
5. Retrieve information from files when needed
6. Assist in resolving any administrative problems
7. Manage calendar for the Department of Resident Services
8. Perform data entry and scan documents
9. Answer calls from residents regarding their inquiries responding with amicable responses
10. Maintain office supplies and purchase inventory for the department
11. Work independently and with the Resident Services team on special projects
12. Prepare general correspondence memos charts tables graphs business plans etc. as directed
13. Answer phones promptly and use good judgment to prioritize the distribution of messages in a timely manner
14. Prepare meeting materials and agendas
15. Participate in special events
16. Perform administrative and office support activities for multiple Service Coordinators
17. Perform other related duties as assigned by the Deputy Executive Director

Skills and Performance Factors:

• Ability to communicate professionally both verbally and in writing with customers and staff.
• Ability to interact with people from a broad range of social and economic backgrounds
• Must possess and maintain a current valid PA Drivers license and use of a personal vehicle.
• Proficient in the use of Adobe and MS software (Windows; Outlook; Word; PowerPoint; Excel; Access).
• Hard working dependable well organized energetic highly motivated creative and personable.
• Must be able to work evening hours

Core Competencies:

1. Computer proficiency

2. Personal effectiveness/credibility

3. Communication proficiency

4. Flexibility

5. Strong Customer Service skills

6. Ability to multi-task

7. Strong attention to details and accuracy

8. Excellent organization skills

9. Teachable attitude

10. Confidential

Required Education/ Experience: High school diploma with two years related experience or Associates degree and one year of related experience preferred. Demonstrated knowledge and experience in cultural awareness and sensitivity and sound work ethics. Must be computer literate and proficient with Adobe and MS software.

Physical Requirements:Work is performed both in office settings and community settings. Must have a level of manual dexterity sufficient to allow for the operation of a computer telephone fax machine calculator etc. Must be able to move handle or lift small objects around desk area (i.e. files computer printouts reports calculator office supplies etc.).

If you require assistance when completing the employment application or you anticipate a need for accommodation during the selection process due to a disability then please contact the Human Resources Department at or

As a condition of employment the candidate must successfully pass a post-offer physical examination drug screen and background security review with regular full-time employment being contingent upon successful completion of a probationary period.