Automotive Service Advisor
Automotive Service Advisor
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Job Description
Job Summary
The Automotive Service Advisor at Findlay Mazda Henderson is a full-time commission-only customer service role that is vital to the success of the dealership. As the first point of contact with prospective customers the Service Advisor presents the image and reputation of Findlay Mazda with professionalism and a strong commitment to customer satisfaction.
Compensation & Benefits
This is a commission only position with on-target earnings expected to be up to $50000 per year in addition to a complete benefits package. This includes medical dental vision disability and life insurance as well as vacation time.
Responsibilities
Greet customers promptly with a friendly and professional attitude
Listen actively and respond to customer questions and inquiries
Provide thorough descriptions of service opportunities and answer related questions
Assess needs for both scheduled and unscheduled maintenance
Write a detailed estimate of service repair cost and time
Schedule appointments and prepare service orders
Maintain accurate records of all transactions
Review billing statements for accuracy
Ensure that work is complete and customer is completely satisfied
Requirements
High school diploma or equivalent
Prior automotive service advisor experience preferred
Possess strong organizational and time management skills
Outstanding customer service and communication skills
Exceptional problem solving and multi-tasking abilities
Proficient with computers and various software programs
EEOC Statement
Findlay Mazda Henderson is an Equal Opportunity Employer that is committed to open and fair hiring practices that support diversity and respect for all applicants and employees. Our policy is to provide equal employment opportunities without regard to race color religion sex sexual orientation gender identification age national origin disability or veteran status.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
