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Senior Global Account Director

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1 Vacancy
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Job Location drjobs

Chicago, IL - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Be Part of Our Next Chapter
For over almost 60 years our solutions have enabled impactful connections between some of the worlds leading brands and their customers. And while weve already done a lot of work were proud of were just getting started!

Coates Group has the values of a family-owned business and the innovative spirit of a start-up both which fuel our purpose Creating Connections. Empowering Partnerships. Always Evolving. Through hard work dedication and creativity weve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are curious charismatic authentic and we value and leverage the diversity of our crew. We are imaginers kindness enthusiasts experts creators thinkers challengers collaborators and over-achievers. And together as a Crew we are revolutionizing the way the worlds leading brands leverage technology to drive the best customer experiences.

At Coates Group were transforming the way the world experiences digital retail. As a Senior Global Account Director youll be the strategic driver behind some of our most critical client relationships. This high-impact role blends cutting-edge technology delivery with consultative sales and long-term account growth helping global brands bring their digital vision to life.

What Youll Do:

    • Lead Client Partnerships: Build and maintain trusted relationships with key stakeholders acting as a strategic advisor and technology partner.
    • Drive Account Growth: Identify upsell and expansion opportunities aligning Coates solutions to evolving client needs.
    • Champion Technology Delivery: Oversee end-to-end project execution by working cross-functionally with technical product and delivery teams.
    • Ensure Product Compliance: Govern QA and certification processes to meet client security and integration standards.
    • Deliver Consultative Solutions: Understand business challenges and propose tailored technology strategies that deliver value and innovation.
    • Meet and Exceed Targets: Drive revenue through solution selling upselling and strategic account management.
    • Influence and Negotiate: Lead pricing and contract discussions that ensure mutual success.
    • Be the Voice of the Client: Advocate for client needs internally to ensure exceptional delivery and long-term satisfaction.

What You Bring:

    • 7 years in enterprise technology sales delivery or global account management.
    • Proven success managing high-value clients and leading large-scale tech projects.
    • Deep understanding of digital technology SaaS or digital signage ecosystems.
    • Excellent communication strategic thinking and negotiation skills.
    • Experience collaborating across technical product and operations teams.
    • Proficiency with CRM and pipeline management tools (e.g. Salesforce HubSpot).

What Sets You Apart:

    • Ability to turn client challenges into growth opportunities.
    • Skilled at simplifying complex solutions into compelling value propositions.
    • Adept at stakeholder engagement across both enterprise clients and internal teams.
    • Comfortable with data-driven forecasting market analysis and strategic reporting.
    • Confident presenter to both C-level executives and technical teams.
$160000 - $180000 a year
The annual base salary range for this position is based on the candidates experience qualifications and skill set. The position is also eligible for an annual discretionary bonus. In additionCoates Group offers a comprehensive benefits package including medical dental and vision insurance; a 401(k) plan with employer match; short- and long-term disability coverage; life and AD&D insurance; health savings accounts (HSAs); and flexible spending accounts (FSAs).
About Coates

We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are led by a forward-thinking CEO who has demonstrated a true passion for people and making Coates a place where people genuinely enjoy working. Our growth plans enable a focus on providing rapid career advancement opportunities for our talent.

Together we are creators allowing us to make our purpose a reality to create immersive brand experiences for everyone.

Join a Crew that Cares

Be part of a global team of talented ambitious creative people that value integrity individuality and inclusivity. (Ask us about our Equality Empowerment Initiatives).

The benefits include an annual market competitive bonus program and our Thrive Program which includes a suite of flexible work options because were strong believers that you should never miss an important life or work moment. Thrive also provides dedicated time to prioritize our health and wellbeing (think virtual Yoga or meditation sessions) a Global Wellness paid day off to recharge as well as a Give Back Day to allow our Crew an opportunity to make an impact in the community.

Be inspired To Be More

We skip the red tape and aim to always stay nimble. Were proud of where weve been and are energized by where were going. We encourage ideas and perspectives because we know the more we have the better we are. We work hard but have fun along the way. We push the boundaries but keep it real and authentic. We believe in the values that got us here are the ones that will continue to lead us forward. We are excited by what weve accomplished but know the best is yet to come.

Coates Group is an Equal Opportunity Employer and does not discriminate on the basis of race color creed national or ethnic origin gender religion disability age political affiliation or belief disabled veteran veteran of the Vietnam Era or citizenship status (except in those special circumstances permitted or mandated by law).

Required Experience:

Exec

Employment Type

Full-Time

Company Industry

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