Behavioral Care Manager Lead (Evening Shift)
Behavioral Care Manager Lead (Evening Shift)
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Job Description
Position is remote 100% tele-health.
Who we are:
Bend Health is revolutionizing the treatment of mental health conditions for kids and teens. Our innovative technology achieves better outcomes and leads to happier healthier lives while ensuring stigma costs and logistics are no longer barriers. Come and be part of a fun collaborative supportive motivated and data-driven team thats creating the first scalable and integrated model in mental healthcare for kids and teens. Help us shape the future of pediatric mental health and bend the healthcare system to work better for everyone.
Todays world can be intense and stressful and its taking an unprecedented toll on kids teens and families. Bend Health Coaching Services are designed specifically to extend more helpful resources to more families who need help managing the ups and downs of everyday life. As the research shows mental health coaching is an effective way to manage emotions challenge negative thinking and reduce stress and anxiety.
We are looking for a full-time Behavioral Care Manager Lead passionate about whole-person whole-family mental health care to join our clinical team. This is a unique position reporting to the Manager Behavioral Care Managers for onboarding program development and ongoing training of all practitioner roles. This role will also carry a caseload and in this capacity the BCM lead will report to the Manager of BCMs.
What youll do:
- Hours: 11:30-8PM PST 30-min lunch
- Directly manage and lead Behavioral Care Managers
- Develop processes and infrastructure for BCM team with an aim to improve member satisfaction provider satisfaction and scale effectively and efficiently.
- Monitor team KPIs and a clear framework to measure success and accountability.
- Manage caseload and conduct evaluations on a weekly basis enabling understanding of where the process needs improvement.
- Participate in training on our proprietary curriculum and collaborative care model.
- Practice evidence-based techniques to motivate guide and help our clients meet their goals successfully.
- Lead 1:1 meetings with direct reports
- Partner closely with others in our clinical team including psychiatric providers therapists nurses and behavioral care managers.
Who You Are:
- Ability to work autonomously as well as with a team
- Tech-savvy and experienced in care management
- Ability to work collaboratively with a growth mindset
- Strong organizational skills and excited about a dynamic work environment
- Warm and engaging interaction style
- Passionate about helping kids and teens achieve goals
- Love to help others and desire to make a difference
- Possesses sensitivity emotional intelligence and empathy
- Strong communication skills including active listening in a virtual setting
- Comfortable with ambiguity while encompassing flexibility and adaptability within a fast-paced start-up environment
Required Education and Training:
- Bachelors in a Social Work or Psychology related field (unlicensed)
- 3 years professional experience working in behavioral health or Health Systems
- Leadership experience (professional and volunteer)
- Experience with Google Suites
- Experience training or facilitating practitioner groups
Preferred Experience and Training:
- Experience working in a Collaborative Care Model
- Masters Degree in Social Work or related field (unlicensed)
The salary range for United States residents is $62000-$67000.Pay is based on several factors including but not limited to education work experience certifications etc. In addition to your salary Bend Health offers a comprehensive benefits package incentive and recognition programs equity and 401k contribution (all benefits are subject to eligibility requirements). Come join us to expand access to quality mental health care for kids teens and families!
We want to inform you regarding fraudulent postings and communications from individuals posing as Bend Health employees to job seekers. Please look at our current openings to ensure they match with third-party job hosting sites. If you are applying for a position with us we will always take the following steps:
- We will only email you from the @ domain
- Our screenings and interviews will be via phone or Zoom/Google Meets Video - Never chat or instant message
- We will not send you a check until you are actively employed
- We will never ask you for personal payment or require you to purchase equipment
We are here to help if you have any questions or concerns about a job posting. Please reach out directly to for inquiries. Thank you again for your interest and we look forward to connecting with you!
At Bend Health we believe that our diverse perspectives are our biggest strengths - and that embracing them will create real change in healthcare. As an equal opportunity employer we are committed to building an inclusive environment where you can be you.
Required Experience:
Manager
Employment Type
Part-Time
