Senior QA Engineer

Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products specializing in the delivery of Legal Practice Management software. We are a fast growing dynamic business with a global customer base of more the 30000 and a team of over 180 in the USA Australia UK Canada and New Zealand.

The Actionstep Engineering team contributes to developing maintaining and running Actionstep through the delivery of industry leading technology operations and analysis. Actionstep Engineering consists of squads of cross-discipline software engineers analysts and product experts who work collaboratively to enhance Actionstep software for our customers.

THE PURPOSE OF YOUR ROLE

Through working collaboratively with other members of the engineering team assessing the quality of Actionstep products and platforms via software testing processes. Work with the project delivery teams in ensuring that project deliverables meet and exceed requirements and help us to make lawyers awesome.

WHAT YOU WILL BE DOING

In this role you will be accountable for

SOFTWARE QUALITY ASSURANCE

Applies an understanding of how Actionstep products will be used in the real world to evaluate its fit for purpose

Determine the objective of testing and the aspects of quality that matter to stakeholders for every test effort

Participate in all SCRUM ceremonies actively ask questions to gain an understanding of the features and highlight any risks in the requirements

Analyse requirements and gain an understanding of customers needs

Gain an understanding of how the system works under the hood from a system architecture perspective

Determining test scenarios that appropriately cover the requirements for the determined test objective

Assessing the quality of Actionstep products and platforms with their changes and takes into consideration security and performance

Independently writes and maintains test documents to cover the scopes of work relevant to Actionsteps goals

Contribute to bug fix releases by verifying fixed issues and perform regression testing

Work within a squad to help achieve Actionstep platform and product goals

Work with other members of the engineering team to gain a range of experience

Completion of testing tasks designated by Engineering staff

Identify process improvements and work with engineering and product leadership towards implementing them

Contribute to automation framework and provide feedback to new approaches proposed by the wider QA team

Relationship Management:

Build and maintain strong working relationships with all internal and external parties ensuring transparent proactive and effective communication always.

Attending and proactively contributing to customer partner and internal meetings with the view to add value in a constructive manner.

Professional Development:

Actively looking to build own career through delivery of self and assisted professional development initiatives.

Being a thought leader both within Actionstep but also in the wider industry.

Staying abreast of industry best practice patterns products and technologies and assisting in process improvement activities as required.

Continuous Improvement:

Proactive in identifying and participating in the continuous improvement of processes and procedures within the Relevant Team department.

Actively contribute to the development and maintenance of a strong department culture ensuring knowledge and experience is shared.

Health & Safety:

Assume responsibility for your own and others safety and wellbeing following all safety and wellbeing procedures and instructions including reporting hazards incidents and accidents and participating in safety and wellbeing initiatives and programmes as required.

Other Responsibilities:

Undertaking any other reasonable duties as required

Experience & Qualifications:

Essential:

A relevant tertiary qualification

Professional software testing experience of at least 5 years

Experience working in an Agile environment

Experience in design implementation and execution of test strategies and solutions

Experience in test planning and test reporting

Experience in testing APIs message processing/queuing systems

Experience in testing of web applications

Experience in bug management

Experience in test design and test execution

Experience in automation of test scripts both front end and APIs

Desirable:

Experience working on SaaS software

API testing using REST client like Postman etc

Experience in CI/CD

Experience using GitHub for version control

Experience in front end automation using Playwright

Experience in TypeScript

Experience in behavioural driven development like Cucumber

Experience in test automation API frontend and backend applications

Personal Skills Attributes & Behavioural Competencies:

Ability to work in both team and individual capacities.

Ability to manage multiple streams of work effectively.

Ability to manage your daily workload through best practice time management techniques.

Great communication and interpersonal skills.

Passionate about teamwork and collaboration.

Ability to coach and grow people

We have a fantastic and inspirational working environment!

• Robust medical dental vision offerings
• RRSB with company match
• Flexible workingand PTO
• Take your birthday off
• Frequent team building events
• Fantastic training and development opportunities

Required Experience:

Senior IC