drjobs Call Center Representative

Call Center Representative

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Job Location drjobs

Boston - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Description

We are looking for a motivated and customer-focused Call Center Representative to join our team in Boston MA. As a representative you will serve as the first point of contact for customers handling inquiries resolving issues and delivering a positive experience in every interaction.

Responsibilities

  • Answer incoming calls and respond to customer inquiries in a timely and professional manner

  • Provide accurate information about products services and policies

  • Handle and resolve customer issues and complaints efficiently

  • Document all call information according to company policies

  • Follow communication scripts and standard procedures

  • Escalate calls to the appropriate departments when necessary


Qualifications :

Qualifications

  • High school diploma or equivalent; additional education is a plus

  • Previous experience in customer service or a call center environment preferred

  • Strong verbal and written communication skills

  • Ability to multitask stay organized and work under pressure

  • Basic computer literacy and familiarity with CRM systems

  • A positive attitude and strong problem-solving abilities


Additional Information :

Benefits

  • Competitive salary: $45000 - $50000 per year

  • Growth opportunities and career development support

  • Ongoing training to build professional communication skills

  • Supportive and team-oriented work environment

  • Full-time stable employment


Remote Work :

No


Employment Type :

Full-time

Employment Type

Full-time

Company Industry

Department / Functional Area

Customer Service

About Company

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.