Rent Assistance Specialist
Rent Assistance Specialist
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1 Vacancy
Job Description
Become A Part of the El Programa Hispano Catlico Team!
El Programa Hispano Catlico (EPHC) is an organization that supports individuals in reaching their fullest potential. For nearly 40 years our mission has been to advance racial equity and social justice through the power of our Latine roots culture and community. This mission which is at the heart of everything we do has allowed us to respond to local needs by addressing the social determinants of health. We achieve this through our program areas: Housing Economic Sustainability Education Community Wellness and DV/SA Prevention and Intervention. Today EPHC serves more than 30000 people annually and employs over 100 staff members the majority of whom are bilingual and over 93% are bicultural.
Although EPHC is affiliated with the Catholic Charities Network candidates or participants do not need to be Catholic to work with us or receive services. Across our programs and services staff of all faiths-or none-work within our framework of respect for our mission the dignity of the human person and the common good.
To learn more about EPHC visit our website at
Benefits:
- Vacation & Sick Time Benefits
- 14 Paid Holidays
- 90% employer-paid health insurance with buy-up options
- 401k with Employer Contribution
- Short Term/Long Term Disability Insurance
- Voluntary Life Insurance
- Access to our Retirement plan
- Flexible Spending Account
- Employee Assistance Program
- Group Life Insurance
- Bonus Wellness Days
- Continuous Growth and Development Opportunities
- Opportunities to serve your community and make a positive impact
About The Role:
The Rent Assistance Specialist is part of a small and passionate team that supports people experiencing homelessness to obtain housing resources. The position will complete intake and screening of families and individuals applying for rent assistance because they are at risk of eviction due to economic hardship. The position will evaluate the vulnerability of participants screen them for eligibility request and process relevant documentation enter data into a database work with the accounting department and manager to ensure timely processing of assistance payments collaborate with the Housing Services team and other EPHC staff to carry out these duties.
Essential Duties:
- Engage participants using Assertive Engagement trauma-informed and strengths-based models.
- Organize and maintain records and documentation per agency and contractual requirements in a confidential manner.
- Maintain program data including utilizing databases for tracking program activities and spending.
- Evaluate and determine initial and ongoing participant eligibility including processing and reviewing participant applications distributing inspection information verification letters and termination/appeal letters and ensuring documentation requirements are met. Communicate findings to applicants program participants and/or participating agencies.
- Enter client data and case notes in Salesforce according to agency requirements.
- Adherence to El Programa Hispano Catlico policies and procedures.
- Participate in training and coordination meetings as requested by the Supervisor.
- Other duties and responsibilities as assigned.
Qualifications and Requirements:
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying.
- Must be bilingual (Spanish/English) and bi-culturally competent.
- Excellent communication skills both verbally and in writing in Spanish and English.
- Bachelors degree or some college equivalent experience required.
- Experience or training in financial recordkeeping tracking payments organizing and maintaining files.
- Experience in negotiation with landlords property managers and / or debt collectors.
- Experience and knowledge working with a broad range of issues affecting Latinos/Communities of Color in the community especially issues related to housing
- Demonstrated experience in facilitating and delivering trainings and presentations.
- Intermediate proficiency in all programs of Microsoft Office; experience with data entry and management required.
- Demonstrate judgment and discretion in dealing with confidential matters.
- Must be able to organize and prioritize a large volume of work be proactive take initiative follow through and simultaneously manage multiple priorities to ensure goals are met in a timely manner. High attention to detail required.
- Willingness to learn new skills and take on new responsibilities.
- Strong analytical and strategic problem-solving skills.
- Ability to work well in team setting as well as independently; be flexible and adapt well to different dynamics in a fast-paced work environment.
- Ability to work a flexible schedule which could include some evenings or weekends.
- Ability to support organizational and program specific mission and goals.
- Ability to lift 40 pounds.
- Must have drivers license ability to obtain automobile insurance at levels required by agency (100/300/100). Frequent driving in the Tri-County area required.
- Satisfactory results from civil criminal and motor vehicle background check required.
Compensation: Starting pay rate is $25hr.
Location & Typical Working Conditions:
- This position may follow a hybrid work model based at EPHCs Gresham OR office. Some remote work may be possible depending on role responsibilities and in coordination with the positions supervisor. Some in-person presence is important to foster team connection support program delivery and strengthen community relationships.
- Occasional travel and work outside standard business hours may be required based on project needs.
To Apply: Please submit your cover letter and resume to El Programa Hispanos online application at
EPHC IS AN EQUAL OPPORTUNITY EMPLOYER
El Programa Hispano Catolico is proud to be an Equal Opportunity Employer. EPHC does not discriminate on the basis of race color gender disability veteran military status religion age creed national origin sexual identity or expression sexual orientation marital status genetic information or any other basis prohibited by local state or federal law.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
