Key Responsibilities
- System Monitoring & Maintenance:
- Monitor system performance and availability using established tools and protocols.
- Perform routine system checks and maintenance tasks including log reviews and health checks.
- Incident Response:
- Respond to and resolve basic incidents and service requests related to Linux and Solaris systems.
- Escalate complex issues to L2/L3 support teams as needed.
- User Support:
- Assist users with basic system issues including login problems file access and software installations.
- Provide clear and effective communication with users to resolve their technical issues.
- Configuration & Deployment:
- Assist with the installation configuration and deployment of Linux and Solaris servers under supervision.
- Apply system patches and updates as directed by senior team members.
- Documentation:
- Document incident resolutions procedures and troubleshooting steps in the IT knowledge base.
- Maintain accurate records of system configurations and changes.
- Collaboration:
- Work closely with senior engineers system administrators and other IT staff to support the overall IT infrastructure.
- Participate in team meetings and contribute to continuous improvement initiatives.
- Compliance & Security:
- Adhere to organizational policies and procedures related to system security and compliance.
- Identify and report security vulnerabilities in Linux and Solaris systems.
Qualifications :
- 2-4 Years of experience in operating system support - Linux and Solaris
- Basic knowledge of Linux (e.g. CentOS Ubuntu) and Solaris operating systems.
- Familiarity with shell scripting and command-line tools.
- Understanding of system monitoring tools and basic networking concepts.
- Exposure to virtualization technologies and cloud platforms is a plus.
Additional Information :
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All of our vacancies are eligible for relocation financial support* based on internal mobility policy 0085.
Applicable vacancy for referral program
Remote Work :
No
Employment Type :
Full-time