Automotive Service Department Business Development Agent / call agent
Automotive Service Department Business Development Agent / call agent
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Job Description
Help Wanted: Service Department Business Development Agent
Location: Celebration Chevrolet 2001 S Havana St Aurora CO 80014
Full-Time Competitive Pay Growth Opportunities
Celebration Chevrolet is growing and were looking for a motivated customer-focused Business Development Agent to join our Service Department team!
As a Service BDC Agent youll be the first point of contact for customers scheduling service appointments. Your role is critical in delivering exceptional customer experiences and supporting the success of our high-performing service department.
What Youll Do:
- Handle inbound and outbound calls texts and emails to schedule service appointments
- Follow up with customers on missed or declined services
- Maintain detailed records of customer interactions in our CRM system
- Work closely with Service Advisors and Technicians to ensure customer satisfaction
- Assist with daily appointment confirmations and rescheduling as needed
What Were Looking For:
- Previous BDC call center or customer service experience (automotive experience a plus!)
- Strong communication and organizational skills
- Ability to multitask in a fast-paced environment
- Tech-savvy and comfortable using scheduling and CRM software
- A friendly professional attitude and a passion for helping others
Why Work With Us
- Be part of a supportive high-energy team at a locally loved dealership
- Opportunities for advancement and ongoing training
- Competitive pay structure and benefits
- Positive inclusive work culture
Join the Celebration Chevrolet family and help us drive exceptional service every day.
Apply now in person or email your resume to
Celebration Chevrolet 2001 S Havana St Aurora CO 80014
Required Experience:
Senior IC
Employment Type
Full-Time
