340B Pharmacy Manager - Biltmore Community Pharmacy

As a pharmacy manager at the 340B Pharmacy at MAHEC you are a member of the healthcare team and are integral in providing quality affordable healthcare to the patients of MAHEC. The Pharmacy Manager is directly responsible for providing day to day leadership and direction to support the pharmacy teams ability to best serve the patient and MAHECs mission to provide affordable access to quality healthcare in Western North Carolina. The pharmacy manager will serve as the operations manager Pharmacist in Charge (PIC) of record and as a member of the clinical staff pharmacist team.

• Oversee the daily operations of the 340B Pharmacy at MAHEC; supervising all pharmacy staff including staff work schedules and resource allocation maintaining compliance with statutes laws regulations standards and policies governing the practice of Pharmacy and oversees the pharmacy inventory to maintain proper levels.

• Provide age specific pharmaceutical care services:
  • Nutritional support.
  • Drug therapy monitoring including allergies drug/drug interactions drug/food interactions and ADR reporting (including database maintenance and intervention documentation).
  • Drug and dosage form selection and suggestion.
  • Drug dosage and pharmacokinetic calculations.
  • Provision of drug information.

• Provide education and training for Pharmacy staff and students Nursing staff and students Medical staff and students and patients and families.
• Assists the Director of 340B Pharmacy Services in maintaining the department and facility for State and Federal regulatory compliance.
• Assists the Director of 340B Pharmacy Services in preparing budgets and strives to maintain operation within budget.
• Maintains strong working relationships with Pharmacy staff to maintain high morale and promotion of the organization.
• Drug and Vendor Contracting:
  • Negotiates contracts as needed either independently or with the Administrative Director of Pharmacotherapy
  • Works with the Materials Management Contracts Office of General Counsel Finance and outside agencies to ensure that contracts are appropriate
  • Oversees pharmaceutical drug manufacture rebate assessment and processing

• Supply chain auditing charges revenue and accounting
  • Directly oversees the outpatient and ambulatory care inventory charges and revenue.
  • Ensures the integrity efficiency and effectiveness of the revenue cycle
  • Directs activities of pharmacy personnel involved in purchasing receiving and billing
  • Ensures full compliance with state federal and TJC regulatory requirements
  • Oversees inventory management policies and procedures

• Oversees the general management of the inventory including but not limited to:
  • provide monitoring and tracking of appropriate drug cost rates and subsequent charges
  • management of the receipt ensures that the correct pricing is in the system; and
  • provider oversight of compliance to accepted standards of receipt and accounting for products;
  • accurate receipt of product into the pharmacy computer systems and appropriate assignment to cost centers;
  • procurement of product from health center approved vendors;
  • Performs trend analysis and other pharmacoeconomic reviews
  • Conducts annual and periodic inventories

• Acts as liaison with other departments other institutions and organizations regarding financial and pharmacoeconomic issues.

KEY COMPETENCIES:

Communication Skills

Effectively and respectably communicate with other individuals whether it be a colleague patient or patients family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties especially in complex and difficult situations to ultimately provide the best care possible to our patients and their families.

Decision Making

Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills critical thinking skills confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time.

HealthCare Knowledge

Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team as appropriate. This also includes keeping up with your licensure and yearly training requirements within your area expertise along with MAHECs organizational training. Finally the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate.

Interpersonal Skills

Showing the ability to meet difficult situations with grace professionalism and understanding. Within your area of expertise showing respect and showing empathy where appropriate with your colleagues patients and their family at all times even when its most difficult to do so. This is done in part by effective listening being your authentic self showing responsibility and dependability and being patient with others.

Organizational Values

Adherence to MAHECs founding principles and incorporating them every day. This includes among others having integrity and accountability reverence for other cultures and equitable practices ability to manage change and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need.

Problem Solving

Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change.

SPECIFIED SKILLS

COMPUTER

Basic computer skills and knowledge of pharmacy systems.

FOREIGN LANGUAGE

Spanish language skills preferred.

SUPERVISORY RESPONSIBILITIES:

• Supervises the 340B pharmacists and pharmacy technicians.

EDUCATION AND EXPERIENCE

MINIMUM QUALIFICATIONS:

• Must be a graduate of a College of Pharmacy accredited by the American Council on Pharmaceutical Education (ACPE).
• Pharmacy Residency (ASHP) or advanced training is required (for example: PharmD MBA or MS degree).
• Three years of experience managing a retail pharmacy with progressive staff growth.

REQUIRED LICENSES:

• Licensed to practice Pharmacy in the state of North Carolina.

SCHEDULE:

• Regular attendance on-site is an essential function of this position. Typical business hours are Monday Friday 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek; weekend holiday or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments or evening activities as requested by the team leader.

At MAHEC we strive to equip all team members with Total Rewards (pay benefits) to honor their service support their health manage their financial security build their career and thrive.

All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption.

MAHEC Talent Management is located at 121 Hendersonville Road Asheville NC 28803. Equal Opportunity Employer.

If you are interested in this role and you have related experience and qualifications we encourage you to apply or reach out to for support in your job search process. You could be the talent we are seeking for this or other opportunities.