Senior IT Vendor Management Specialist
Senior IT Vendor Management Specialist
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Job Description
Overview
Now hiring a Senior IT Vendor Management Specialist!
Presbyterian healthcare is hiring a Senior IT Vendor Management Specialist. We are seeking a highly skilled and experienced Sr. IT Vendor Management Specialist to join our dynamic IT Managed Service Provider team. The role will be responsible for overseeing and managing relationships with our vendors and managed service providers ensuring that we obtain the highest quality services and value to our customers. This role is crucial in maintaining our high standards of service delivery and customer satisfaction.
How you belong matters here.
We value our employees differences and find strength in the diversity of our team and community.
At Presbyterian its not just what we do that matters. Its how we do it - and it starts with our incredible team. From Information Technology to Food Services and beyond our non-clinical employees make a meaningful impact on the healthcare provided to our patients and members.
Why Join Us
- Full Time - Exempt: Yes
- Job is based at Rev Hugh Cooper Admin Center
- Remote work from home: this job is intended to be conducting in the state of New Mexico.
- Work hours: Weekday Schedule Monday-Friday
- Benefits: We offer a wide range of benefits including medical wellness program vision dental paid time off retirement and more for FT employees.
- Benefits: PRN/PT (working less than a .45 FTE) employee benefits available for this position such as medical gym memberships and an employee wellness program.
- Remote: Open to remote applicants in the United States except for the following states: Wyoming North Dakota Ohio California New York Iowa and Illinois
Prefer Qualifications
- Knowledge of ITSM/ITIL and ServiceNow a plus
Qualifications
- Bachelors degree in IT or a related field. A Masters degree or relevant certifications (e.g. ITIL ITSM Integrated Systems Contract Management PMP) are a plus.
- Experience: Minimum of 5 years of experience in vendor management procurement service delivery or a related role within the IT industry. Prior experience overseeing a high-value enterprise MSP engagement including oversight of service delivery.
- Skills:
Ability to build and maintain positive relationships with vendors and internal stakeholders.
Excellent negotiation and communication skills.
Strong analytical and problem-solving abilities.
Proficiency in contract and financial management.
Ability to work effectively in a fast-paced dynamic environment as an individual or in a group setting
Strong understanding of IT services and industry best practices.
Detail-oriented with a high level of accuracy.
Adaptable and open to change with a willingness to learn and grow.
Responsibilities
- Vendor Relationship Management: Establish and maintain strong relationships with key large-scale vendors and managed service providers under a high-value enterprise contract. Act as primary point of contact engaging in negotiating contracts and ensuring service level compliance.
- Performance Monitoring: Ongoing evaluation of vendor performance ensuring high-quality service levels timely issue resolution and continuous improvement in support of business objectives.
- Contract Management: Creation execution and renewal of vendor contracts ensuring alignment with company goals and regulatory requirements.
- Finance Optimization: Continuously seek opportunities to optimize costs without compromising on quality negotiating favorable terms and implementing cost-saving measures.
- Risk Management: Identify and mitigate potential risks associated with vendor relationships ensuring business continuity and compliance with industry standards and internal security controls
- Collaboration: Work closely with internal teams other vendors and business stakeholders to align service delivery with business strategies and operations.
- Research and Reporting: Provide regular reports and updates to senior management on vendor performance cost savings and any issues or concerns that may arise. Stay informed about industry trends and best practices in vendor management.
- Vendor Business Reviews: Participate and Facilitate regular service delivery reviews with vendors to discuss performance financials address issues and explore opportunities for improvement.
Benefits
All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical dental vision short-term and long-term disability group term life insurance and other optional voluntary benefits.
Wellness
Presbyterians Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges webinar preventive screening and more.
Why work at Presbyterian
As an organization we are committed to improving the health of our communities. From hosting growers markets to partnering with local communities Presbyterian is taking active steps to improve the health of New Mexicans.
About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients members and the communities we serve. We are locally owned not-for-profit healthcare system of nine hospitals a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908 we are the states largest private employer with nearly 14000 employees - including more than 1600 providers and nearly 4700 nurses.
Our health plan serves more than 580000 members statewide and offers Medicare Advantage Medicaid (Centennial Care) and Commercial health plans.
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.
Maximum Offer for this position is up to
Compensation Disclaimer
Required Experience:
Senior IC
Employment Type
Full-Time
