Hotel Front Desk Agent - Flexible Schedule
Hotel Front Desk Agent - Flexible Schedule
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
JOB SUMMARY
We are looking for an energetic and hospitality-minded individual to join our team as a Part Time - Hourly Hotel Front Desk Agent at Staybridge Suites Omaha West. This position will require being available to work a flexible schedule; may include weekends and holidays. This will involve greeting guests checking them in and out of the hotel and providing excellent customer service.
COMPENSATION & BENEFITS
This position pays an hourly rate of $15 to $17 per hour and is paid biweekly. Additionally this position offers the possibility of tips and incentives.
RESPONSIBILITIES
Greet and welcome customers warmly and make them feel comfortable
Check customers in and out of the hotel
Register and assign guests to hotel rooms
Collect payments and process credit card transactions
Respond to customer inquiries regarding hotel services and amenities
Provide information about local attractions
Manage customer reservations and changes in reservations
Respond to complaints and offer appropriate solutions
Ensure customer satisfaction and provide exceptional customer service
REQUIREMENTS
Previous front desk experience in a hotel is preferred
Excellent customer service and organizational skills
Knowledge of hotel industry standards and best practices
Ability to provide information about services promotions and packages
Excellent verbal and written communication skills
Proficiency in using computer software such as Hotel Reservation Systems
High school diploma or higher education is preferred
EEOC STATEMENT
At Staybridge Suites Omaha West we are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
