Consultant, Payment Services
Consultant, Payment Services
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Job Description
Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.
At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC please visit
What youll be doing
The Everyday Payments team is responsible for maintaining and modernizing payments infrastructure with capabilities that ensure payment application resiliency meet business objectives and support optimal client experience. As Consultant you will provide business support for Electronic Fund Transfer (EFT) payment processing platform and Electronic Fund Transfer (EFT) payment rail services. This role involves collaboration with multiple business and technology teams as well as industry peers. As a subject matter expert you will represent CIBC in Payments Canadas Electronic Fund Transfer (EFT) industry forums drive continuous improvement to deliver seamless and efficient payment experience for our clients and partners articulate Electronic Fund Transfer (EFT) rail strategy and oversee successful delivery of Electronic Fund Transfer (EFT) projects.
At CIBC we enable the work environment most optimal for you to thrive in your role. Youll have the flexibility to manage your work activities within a hybrid work arrangement where youll spend 1-3 days per week on-site while other days will be remote.
How youll succeed
Relationship and Partner Management: As a Subject Matter expert you will meet objectives by building relationships and working effectively with Product Technology Risk and other lines of business and partners.
Self-starter: Focused on outcomes you will use your business acumen to identify next steps as part of every interaction.
Project Management & Continuous Improvement: Oversee end-to-end project management identify opportunities for enhancements including maintaining the product backlog and develop actionable recommendations.
Critical Thinking: Utilize your critical thinking and analytical skills to assess the development of payment solutions and articulate how they will achieve the desired outcomes for the business and our clients.
Act like an owner: You thrive when youre empowered to take the lead go above and beyond and deliver results. Take end-to-end ownership of business delivery milestones.
Clear Communicator: You have impeccable communication skills. Your communication style is clear and concise such that you establish yourself as a trusted partner. You inspire outcomes by making yourself heard.
Who you are
You can demonstrate strong experience in strategic planning project delivery and continuous improvement of business operation processes
It is asset if you have experience in EFT payment type.
You understand that success is in the details.You notice things that others dont. Your critical thinking skills help to inform decision making. Understand concepts related to new and evolving business needs can get up to speed quickly with regard to new subject matters and are able to deal with changing circumstances
Youre driven by collective success. You highly value building effective working relationships and know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define whats possible.
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile because its the right thing to do.
You give meaning to data. You have good analytical skills and are able to understand and draw conclusions from data.
Values matter to you. You bring your real self to work and you live our values - trust teamwork and accountability.
#LI-TA
What CIBC Offers
At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.
We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program* defined benefit pension plan* an employee share purchase plan a vacation offering wellbeing support and MomentMakers our social points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact
You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation coding French proficiency MS Office). Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.
Job Location
Toronto-81 Bay 14th FloorEmployment Type
RegularWeekly Hours
37.5Skills
Analytical Thinking Business Business Effectiveness Client Service Collaboration Communication Critical Thinking Detail-Oriented Payment Handling Payment Services Process Improvements Project Management Relationship Management TeamworkRequired Experience:
Contract
Employment Type
Full-Time
