IT Systems Analyst

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of Do you want a workplace that will challenge you and offer you opportunities to learn and grow A position at Xcel Energy could be just what youre looking for.

IT Systems Analyst

Position Summary

The Systems Analyst supports the planning implementation and operation of IT solutions. They conduct technical analysis and coordination to meet IT objectives under direction of the manager and other stakeholders. They provide tactical input regarding systems development. They work with subject matter experts to define system specifications or stories for technical requirements and support QA activities. They conduct fit-gap analysis establishing necessary artifacts. They conduct technical analysis of aspects of the solution such as data storage compute or integration. They analyze and recommend process changes.

Essential Responsibilities

• Analysis: Elicits and documents solution requirements through various techniques ( storyboards site visits product analysis etc.) Documents specifications on data flow business process and technical process flow. Presents efficient and innovative system level solutions. Leverages protocol standards for requisite approval of requirements design and deployment. Ensures tactical aspects of technical design are sound efficient and compliant. Participates in unit and system testing. Ensures detailed installation and deployment plans are accurate and executed properly. Ensures deployment plans address standards for change management policies including back-out planning. Provide technical guidance to developers as needed.
• Relationship Management - Build and maintain effective working relationships with customers project teams and internal IT teams. Achieve customer trust and alignment through explaining and translating the technical aspects of solutions. Establish a core understanding of business functions and processes.
• Operations: Use technical acumen to analyze systems performance and propose proactive changes if/as needed. Ensure solution delivery deployments establish and execute a lifecycle maintenance plan.
• Subject Matter Expertise: Keep abreast of technology industry and business trends to ensure that optimal technologies are being considered in the planning and delivery processes.

Minimum Requirements

• Five years of related functional experience
• Bachelors degree in Technology Science Business or related field or 4 years of experience equivalent to the position.
• Strong communication skills effective with varying organizational levels and skill set and able to translate between technical and non-technical concepts.
• Strong Relationship Management and collaboration skills with a track record of working as one team cross-organizationally to drive innovation and business results
• Demonstrated strong business and technical acumen.
• In depth knowledge of development technology as well as industry software and trends.
• Demonstrated ability to translate business needs into technical solutions and measure the resulting value.
• Strong facilitation and problem-solving skills.
• Demonstrated ability to build subject matter and tools expertise and drive consistency in processes.
• Experience and understanding of core IT Service Management functions such as Change Management and Incident Management.
• Local travel to other Xcel Energy sites - less than 50 miles typically and approximately 10 - 15% as needed.

Preferred Requirements

• Linux experience
• Windows Active Directory Domain Administration experience
• RSA multi-factor administration experience
• Windowsand 2022 server administration experience
• Patching and Maintenance experience
• Workstation and user support (Windows10/11)
• 2-4 years experience supporting multi domain environment.
• NERC-FERC CIP compliance experience
• SCADA experience (XA-21)
• On-call Rotation every 16-18/weeks
• Hybrid schedule - 2-3 days On-site/week

As a leading combination electricity and natural gas energy company Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy we strive to be the preferred and trusted provider of the energy our customers need. If youre ready to be a part of something big we invite you to join our team.

All qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.

Individuals with a disability who need an accommodation to apply please contact us at .

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