Food and Beverage Supervisor, Scratch Market - Hilton Orlando
Food and Beverage Supervisor, Scratch Market - Hilton Orlando
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1 Vacancy
Job Description
Hilton Orlando is searching for a talented Food and Beverage Supervisor to join the team at Scratch Market.
Our hotel which features over 1400 guest rooms is located near International Drive and directly connected to the Convention center. Scratch Market is the hotels 24-hour gourmet marketplace that specializes in all things comforting and freshly made: the finest freshly ground Espressos and Coffees and gourmet whole-leaf teas. SNACK on pastries sandwiches pizzas and sides made from scratch in our kitchen daily with the freshest ingredients from local purveyors cage-free eggs and responsibly sourced products. Hours: Open Daily; 24 hours
The ideal candidate will be a passionate hands-on organized leader with experience in high-volume coffee shops or marketplaces. They will oversee daily operations manage a team of 2025 and uphold Hilton standards. Barista experience is required along with a positive motivating attitude and a passion for leadership growth. This is an excellent entry-level opportunity in food and beverage management. Prior hotel and supervisory experience is a plus but not required.
Shift Pattern: Open availability including weekdays weekends and holidays as required.
Pay Rate: $20.80 per hour
What are the benefits of working for Hilton
Hilton is recognized as the best hospitality workplace in the world and the #2 Worlds Best Workplace byGreat Place To Work USandFortune!
We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment thanks to innovative programs and benefits.Hilton offers its eligible team members a comprehensive benefits package including:
- Access to your pay when you need it through DailyPay
- Medical Insurance Coverage for you and your family
- Mental Health Resources
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel discount program
- Supportiveparental leave
- Matching 401(k)
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Debt-free education:Access to a wide variety of educational credentials (ex. college degrees high school completion English-language learning digital literacy professional certificates and more)
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable
What will I be doing
A Food & BeverageSupervisor is responsible for supervising the services in Scratch Market toensure delivery of outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:
- Supervise supportassign daily work and train team members in all outlet activities and operations
- Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
- Demonstrate strong menu knowledge
- Monitor product quality and service and satisfaction trends
- Assist in monitoringinventory and inventory control
- Maintain cleanliness of the outlet
- Ensure compliance with health safety sanitation third-party liability liquor laws and alcohol awareness standards and procedures
- Use proper cash handling and accounting procedures to total process and collect payments from guests
- Create revenue-generating promotions
- Perform additional duties as required
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
Required Experience:
Manager
Employment Type
Full-Time
