Salesforce Business Systems Analyst- R
Salesforce Business Systems Analyst- R
Posted on :
14-06-2025
Employer Active
1 Vacancy
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Job Description
About Brillio:
Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital renowned for its world-class professionals referred to as Brillians distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction.
Brillio takes pride in its status as an employer of choice consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary groundbreaking technologies and exclusive digital projects. Brillios relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work certification year after year.
Role: Salesforce Business Analyst
Location: Remote (Anywhere in US)
This position does not offer sponsorship. We are only considering candidates who can work on a Fixed Term Employee (hourly) basis. Kindly refrain from submitting resumes if you are seeking C2C (Corp-to-Corp) or 1099 opportunities
Job Description:
We are looking for a dynamic Salesforce Business Systems Analyst (BSA) with strong technical expertise to bridge the gap between business needs and technical solutions. The BSA will work closely with stakeholders development teams and technical architects to analyze business processes gather requirements and contribute to system design and implementation. The role requires a solid understanding of both business workflows and technical systems to drive successful project outcomes.
Key Responsibilities
1. Requirements Gathering & Analysis
Collaborate with business stakeholders to elicit analyze and document detailed business and system requirements.
Translate high-level business needs into functional specifications and technical requirements.
Use techniques such as process mapping flowcharts and data modeling to document current and future state systems.
Analyze system processes and identify areas for automation optimization and improvement.
2. Technical Collaboration
Work with development and architecture teams to ensure the proposed solutions align with technical and business objectives.
Partner with software engineers database administrators and other technical teams to deliver high-quality solutions.
Provide input on system design including API integrations data flow diagrams and overall system architecture.
Collaborate with QA teams to define test scenarios and ensure proper system testing including user acceptance testing (UAT).
3. Systems Implementation & Support
Assist in system design configuration and implementation of new applications or enhancements.
Act as a liaison between technical teams and end-users during the system development lifecycle.
Support system integration initiatives including APIs third-party tools and enterprise applications.
Troubleshoot issues analyze root causes and provide solutions for technical problems post-implementation.
4. Data Analysis & Reporting
Analyze and interpret large datasets to identify trends patterns and opportunities for improvements.
Develop queries using SQL to extract and analyze data from various systems and databases.
Create reports dashboards and insights using tools like Power BI Tableau or similar.
Ensure data integrity accuracy and consistency across systems.
5. Documentation & Communication
Develop and maintain detailed documentation including business requirements documents (BRD) functional specifications user stories and workflows.
Conduct stakeholder presentations system demonstrations and project updates.
Prepare training materials and user manuals to ensure successful adoption of new systems or features.
6. Project Management Support
Collaborate with project managers to define project scope timelines and deliverables.
Participate in Agile/Scrum ceremonies (stand-ups sprint planning retrospectives) and contribute to backlog grooming.
Track project progress identify risks and work towards resolving blockers with cross-functional teams.
Required Technical Skills
Proficiency with tools such as JIRA Confluence or similar for requirements management and collaboration.
Experience creating detailed process flow diagrams using tools like Lucid chart Visio or .
Strong knowledge of SQL for querying databases and analyzing data.
Experience with relational databases such as PostgreSQL MySQL Oracle or SQL Server.
Proficiency with data visualization tools like Power BI Tableau or Excel Pivot Tables for reporting purposes.
Understanding of data modeling and analysis techniques.
Why should you apply for this role
As Brillio continues to gain momentum as a trusted partner for our clients in their digital transformation journey we strive to set new benchmarks for speed and value creation. The DI team at Brillio is at the forefront of leading this charge by reimagining and executing how we structure sell and deliver our services to better serve our clients.
Brillio is an equal opportunity employer to all regardless of age ancestry colour disability (mental and physical) exercising the right to family care and medical leave gender gender expression gender identity genetic information marital status medical condition military or veteran status national origin political affiliation race religious creed sex (includes pregnancy childbirth breastfeeding and related medical conditions) and sexual orientation
#L1-MN1
$80 - $85 an hour
Know what its like to work and grow at Brillio: Click here
Required Experience:
IC
Employment Type
Hourly
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