About the role:
Samsaras Sales Operations team is the backbone of our go-to-market engine ensuring our sales organization operates efficiently scales effectively and is empowered to win. Were searching for a strategic execution-oriented Director to lead our Business Partner function. This team of managers and analysts partners closely with Sales leadership to drive operational excellence deliver cross-functional initiatives and scale core processes systems and policies. With thousands of sellers operating globally this is a high-impact highly visibility role with the opportunity to shape the future of our sales strategyand play a critical part in driving Samsaras next phase of growth.
This role is open to candidates residing in the US except the San Francisco Bay Metro Area NYC Metro Area and Washington D.C. Metro Area.
In this role you will:
- Inspire lead and grow a high-performing team of 15 Sales Operations managers and analysts driving critical go-to-market initiatives while scaling core business processes policies and technologies.
- Act as a strategic thought partner to Sales Leadership shaping the roadmap and priorities for operational projectsand ensuring flawless execution timely delivery and transparent communication across stakeholders.
- Be the voice of Sales in major company-wide transformations advocating for the needs of our sellers and ensuring seamless alignment between business strategy and operational execution.
- Continuously uncover opportunities to optimize and evolve redesigning processes and policies to drive efficiency consistency and growth at scalesupported by clear operational metrics.
- Own global Sales Policy governance ensuring accuracy compliance and clarity through regular audits and well-maintained documentation across teams and regions.
- Lead change management and training efforts in close collaboration with Sales Enablement and Sales Programsensuring smooth adoption and strong user engagement for new systems and processes.
- Champion role model and embed Samsaras cultural principles (Focus on Customer Success Build for the Long Term Adopt a Growth Mindset Be Inclusive Win as a Team) as we scale globally and across new offices.
- Hire develop and lead an inclusive engaged and high performing team.
Minimum requirements for the role:
- Bachelors degree from an accredited university
- 10 years of experience in a sales operations role
- 5 years in a people management role preferably at a high performing technology company at scale; or experience in similar growth or operations roles in a dynamic environment
- Proven experience in leadership management and hiring
- Strong organizational skills and business judgment with the ability to handle escalated projects independently end-to-end
- Excellent communication and critical thinking skills to understand sales policies and processes at a company and individual sales rep level
An ideal candidate also has:
- Bachelors of Science degree or advanced education in Business Finance Economics Economic Business or Engineering
- Experience as a Salesforce Administrator
Required Experience:
Director