Social Housing Senior Account Executive
Social Housing Senior Account Executive
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Job Description
Working within WTWs Real Estate Practice in this role you will be responsible for providing outstanding client service and support to new and existing Social Housing clients.
The Role:
Day to day client service answering queries received directly from clients and other third parties
Providing advice on cover across all lines of business accessing specialist WTW resources as required.
Contract reviews
Actioning mid-term alterations including acquisitions and disposals
Technical analysis working with the team to set the renewal strategy coverage reviews and alternative programme design
Data review validation and manipulation
Applying technical and client knowledge to inform the issuance of the full suite of documentation required to renew / place business within London Market (including Market Presentations MRC Endorsements etc.)
Interpretation and review of quotations to ensure fit for purpose and meeting client demands/needs
Negotiation of terms for both renewals and mid-term cover alterations
Completion of Renewal Reports applying both technical and bespoke client knowledge to finalise
Completion of summaries of insurance for all interested parties
Attendance at key client and market meetings
Working with clients and insurers to resolve technical and portfolio issues outside of renewal
Liaison with other divisions/offices of WTW to provide portfolio management for renewal and mid-term requirements
Qualifications
The Requirements
Proven track record of delivering high levels of client service
Ability to service volume business to SME businesses in the UK
Skilled at building effective relationships
Strong communication negotiation and influencing skills
Experience of working with and adhering to processes and systems to support client service
Good working knowledge of MS Excel
Broad knowledge of Social Housing insurance products and markets
Preferably working towards Dip CII or similar
At WTW we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.
Required Experience:
Senior IC
Employment Type
Full-Time
