Lead, Performance and Issues Management
Lead, Performance and Issues Management
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Job Description
Pour obtenir une traduction en franais de loffre demploi suivante veuillez envoyer un courriel . Les demandes seront traites dans un dlai de trois jours ouvrables et la priode de dpt des demandes sera prolonge de trois jours.
To obtain a French translation of the following job posting please email . Requests will be addressed within three business days and the application window will be extended by three business days.
At Ontario Health we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes experiences and value. How we work together is reflected through our five values: integrity inspiration tenacity humility and care.
What Ontario Health offers:
Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:
Fully paid medical dental and vision coverage from your first day
a health care spending or wellness spending account
a premium defined benefit pension plan
three personal days and two float days annually
three weeks vacation to start (for individual contributors) increasing to four weeks after two years
career development opportunities
a collaborative values-based team culture
a wellness program
a hybrid working model
participation in Communities of Inclusion
Want to make a difference in your career Consider this opportunity.
Join the Sector Capacity and Performance Portfolio
The Sector Capacity and Performance Portfolio partners across the Ontario healthcare system to deliver high-quality equitable care by:
Developing and implementing innovative funding models that align with program goals and drive system performance.
Managing Agreements that reinforce accountability and system alignment.
Standardizing performance management practices across the province including coordinated target setting monitoring and escalation.
Facilitating collaboration between Regional and Provincial teams to support system-wide improvement.
This is an exciting opportunity to apply your health systems expertise communication strengths and project management skills to drive performance review and management in Ontario. As a Lead in the Sector Capacity and Performance team you will engage with stakeholders to advance health system priorities through performance monitoring issue and crisis management and strategic planning.
Here is what you will be doing:
Lead collaboration with provincial and regional stakeholders to identify and act on performance improvement priorities.
Manage regular reporting cycles for key program areas in partnership with internal teams.
Implement and maintain issue and crisis management guidelines and processes.
Oversee operations and staff education for organizational guidelines related to performance and communications.
Identify and escalate risks offering practical recommendations to mitigate them.
Support integration across Ontario Health departments.
Communicate complex data insights performance requirements and key deliverables clearly to diverse stakeholders through presentations and briefings to various levels of leadership. Foster effective communication between Provincial and Regional teams and Health Service Providers.
Produce reports business cases presentations and briefing materials for internal and external audiences.
Lead cross-functional working groups and provide secretariat support for leadership tables.
Champion equity inclusion diversity and anti-racism.
Contribute to cross-functional initiatives.
Here is what you will need to be successful
Education and Experience
A masters-level degree from a recognized post-secondary institution or undergraduate degree with equivalent experience
At least three to five years of related healthcare experience or an equivalent combination of education and experience
Demonstrated project management skills and experience
Prior healthcare experience is an asset
Experience working with large data sets for analysis and reporting is preferred
Excellent organization skills and high attention to detail is required
Excellent written and oral communication skills
Strong critical and analytical thinking and problem-solving skills
Ability to multitask and prioritize assignments to meet timelines
Demonstrated ability to work as a member of a team and independently using sound judgment
Comfortable working in a dynamic and fast-paced environment
Proficiency in the Microsoft Office suite including Word Excel; ability to learn new software skills quickly
Knowledge and Skills
Knowledge of project management and applicable industry experience in working on projects that support client groups
Ability to function at a high level of autonomy in coordinating expectations and tracking resource allocation and performance
Excellent written and verbal communication with the ability to present complex concepts clearly and effectively to executive level audiences
Must be team-oriented possess a positive attitude and work well with others
Must be creative and forward thinking
Superior ability to analyze and define problems evaluate alternatives find solutions and facilitate decision-making
Strong problem solving analytical and facilitation skills
Proven ability to develop relationships with key stakeholders to establish trust credibility and respect
Demonstrated ability to manage multiple tasks simultaneously in a hands-on manner adjusting to issues as needed in a dynamic work environment. The ability to prioritize and effectively anticipate and respond to issues as they arise
Collaborative leadership style with the ability to work in a multi-disciplinary team environment
Advanced knowledge of SharePoint is an asset
#LI-Hybrid
#LI-ND1
Location: Ontario (currently hybrid; subject to change)
Employment Type:
Permanent Full timeContract Length:
N/ASalary Band:
Band 6External Application Deadline Date:
June 18 2025All applicants must be a resident of Ontario to be considered for roles at Ontario Health.
Ontario Health encourages applications from candidates who are First Nations Mtis Inuit and urban Indigenous; Francophone; members ofBlack and racializedgroups; 2SLGBTQIA communities; trans and nonbinary individuals;and people living with disabilities.
Ontario Health is an accessible employer and we offer accommodation in all aspects of employment including the recruitment process. If you require a disability related accommodation in order to participate in the recruitment process please email and a member of the team will connect with you within 48 hours.
Employment Type
Full-Time
