Hotel General Manager
Hotel General Manager
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1 Vacancy
Job Description
About Fairfield Inn & Suites Carmel: At the Fairfield Inn Carmel we are more than just a hotel; we are a sanctuary for our guests and a place of growth for our associates. Our core values - Respect Integrity Service and Excitement (RISE) - drive every aspect of our operations and embody our commitment to creating exceptional experiences. We are seeking a Hotel General Manager who not only understands the depth of these values but lives them passionately every day.
Position Summary: The General Manager (GM) holds a key leadership role at the Fairfield Inn Carmel. The GM is responsible for all aspects of operations at the hotel ensuring that every guest has an exceptional experience while also achieving business goals. The successful candidate will be a dynamic and strategic leader who can drive results uphold brand standards and foster a positive work environment aligned with our RISE values.
Benefits:
- Company Culture Mission and Values
- Health Insurance
- Dental/Vision Insurance
- 401k
- 401k Matching
- Vacation Time
- Employee Discount
- Employee Assistance Program
Key Responsibilities:
- Leadership & Team Development:
- Implement effective management practices that promote a positive and inclusive workplace culture.
- Develop and mentor associates enabling them to reach their full potential and career goals.
- Ensure regular training sessions are held to reinforce brand standards and RISE values so our teams are equipped to deliver exceptional service.
- Provide visionary leadership and management to the hotels team fostering an environment of motivation collaboration commitment and growth.
- Ensure all departments of the hotel are running smoothly efficiently and in harmony.
- Make key decisions that affect the hotels direction and success.
- Guest Experience:
- Oversee all hotel operations to guarantee a consistent and outstanding guest experience.
- Proactively address guest concerns and feedback to continually refine our services.
- Cultivate relationships with guests to encourage loyalty and repeat business.
- Financial Analysis
- Oversee the hotels financial processes including budgeting forecasting and financial analysis.
- Analyze financial data and KPIs to identify trends challenges and opportunities to make informed business decisions.
- Achieve the hotels profitability goals while ensuring efficient resource utilization.
- Brand Standards
- Ensure that all services and amenities align with the brands promise and guest expectations.
- Ensure that the hotel consistently meets and exceeds brand and quality standards.
- Implement and manage processes that maintain the integrity of the property facilities and guest experience.
- Sales & Revenue Management
- Collaborate with sales and marketing teams to optimize room rates drive occupancy and maximize revenue.
- Use strategic forecasting to anticipate market shifts and capitalize on trends.
- Accountability
- Set clear performance expectations for departments and individual team members.
- Monitor performance provide feedback and hold associates accountable for their roles and responsibilities.
- Operational Excellence
- Regularly review and adjust operational procedures to enhance efficiency and service quality.
- Recognize your team members individual behaviors and effectively communicate.
- Ensure hotels compliance with all local state and federal laws regulations and industry standards.
Qualifications:
- Bachelors degree in Hospitality Management or a related field not required.
- Minimum of 3 years in hotel management with a proven track record in a similar capacity.
- Strong understanding of hotel operations financialsand revenue management.
- Excellent leadership communication and interpersonal skills.
- Proficient in hotel management software and tools.
- Passionate about delivering outstanding guest experiences and leading a high-performing team.
If you embody our values of RISE and are ready to lead our hotel to new heights we invite you to apply.
To learn more aboutSchahet Hotels Management Company please watch the video below:
Director
Employment Type
Full-Time
Key Skills
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