CSR/Dispatcher
CSR/Dispatcher
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We pride ourselves on our positive culture dedication to being the BEST and desire for expansion. Were looking for a motivated and dynamic individual to join our team as aB.E.S.T. Representative commonly referred to as a CSR and Dispatcher.
What We Offer:
Full-Time Year-Round Position
Supplemental Health Vision and Dental Insurance
Paid Time Off & Holidays
Supportive and Professional Work Environment
Career Advancement Opportunities
Ongoing Training & Development
Opportunity to grow within a nationally recognized brand
Key Responsibilities:
Oversee daily scheduling and dispatching of technicians
Handle incoming customer calls book appointments and provide updates
Maintain excellent customer service from start to finish
Monitor job progress and adjust technician schedules in real time
UseServiceTitansoftware to manage scheduling invoicing and job flow
Ensure accurate data entry job notes and customer records
Manage office supplies documentation and administrative tasks
Generate daily performance reports and assist with operational planning
Foster a positive and team-oriented office culture
Requirements:
2 years of experience in dispatching customer service or office management (home service industry preferred)
Strong communication multitasking and organizational skills
Experience with dispatch or CRM platforms (ServiceTitanexperience is a strong plus)
Ability to work in a fast-paced environment and adapt to changing priorities
Customer-first attitude with a proactive mindset
Dependable detail-oriented and solution-driven
Join a team that values your contribution offers opportunities for growth and fosters a collaborative work environment. If youre looking to be part of a dynamic and expanding company apply now.
Employment Type
Full-Time
