Parts, Service Sales Representative

EquipmentShare is Hiring a Parts Service Sales Representative

Job Summary: Responsible for the coverage retention development and growth of business volume and customer satisfaction of a specific group of customers within an assigned territory. This will be achieved through managing and supporting all direct businesses and customers with regard to aftermarket parts sales and services and exploring new business opportunities. This role is sales-focused charged with increasing top line revenues and maximizing the share of the captured business and responsible to ensure the growth of our aftermarket parts business.

Supervisory Responsibilities: None

Salary range: $62k-$73k. Factors including past experience and location may affect final compensation rate.

Duties/Responsibilities:

• Develop and maintain profitable long-term business relationships and parts and service sales in assigned territory.
• Obtain accurate and adequate credit information on all accounts and assist in collection of past due accounts receivable.
• Achieve market goals and objectives on all products.
• Ensure sales paperwork is processed.
• Clearly communicate the manufacturers warranty on all sales and/or rentals.
• Submit parts and service contract proposals as deemed appropriate.
• Furnish timely and accurate customer business activity sales lead progress and market intelligence information to the Customer Relationship Management (CRM) or other data base or location as may be applicable.
• Cooperate with other staff and share leads with other PSSRs and Sales teams in the Company.
• Participate in customer meetings.
• Assist in promotional activities benefiting the Company.
• Actively follow a program of education in salesmanship products of the Company and technical and other matters relating to the performance of their selling duties; participate in such training activities as may be scheduled.
• Report to management any significant information which might affect the Company; and assist in such a manner as is from time-to-time required by management.
• Know and understand the customers equipment and fleet requirements.
• Proactively work with GMs Parts Managers Service Managers and Parts teams.
• Develop customer call plans to maximize customer visits.
• Assist accounts with understanding their needs and promoting offerings that meet their needs.
• Provide regular sales and revenue forecasts by direct customer product type etc.
• Work closely with the Customer planners buyers and operations teams to provide supply contracts recommend spare parts and commercial proposals related to Equipment Share Parts & Services.

Required Skills/Abilities:

• Self-motivated with strong sales drive
• Willing to go the extra mile to exceed the customer expectations
• Heavy equipment or technical background is a plus
• Valid drivers license with a clean driving record
• Strong computer skills
• Knowledge and ability to perform machine inspections which often requires climbing bending stooping crawling etc. in around and under and heavy equipment
• Strong commitment to safety in all aspects of position and with internal and external customers and employees.
• Excellent time management and problem-solving skills to independently handle diverse business needs of varied importance including the proper treatment of confidential information.
• Effective interpersonal communication skills and ability to procure cooperation of team
• Possess excellent communication (verbal and written) and interpersonal skills along with a high level of professionalism honesty and integrity.

Education and Experience:

• High School Diploma or Equivalent Education
• At least 5 years industry related experience.
• Familiarity with heavy construction equipment is highly desirable.

Physical Requirements:

• Must be able to sit for prolonged periods at a desk and work on a computer.

About You

Our mission to change an entire industry is not easily achieved so we only hire people who are inspired by the goal and up for the challenge. In turn our employees have every opportunity to grow with us achieve personal and professional success and enjoy making a tangible difference in an industry thats long been resistant to change.

EquipmentShare is committed to a diverse and inclusive workplace. EquipmentShare is an equal opportunity
employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation
protected veteran status disability age or other legally protected status.