Parking Service Agent II
Parking Service Agent II
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Job Description
Posting Close Date:
Applicants must submit their completed application byat 11:59 p.m. MSTApplication and Special Instructions
Please submit an updated resume that clearly details your experience directly related to the Parking Services Agent II position.The following pre-employment requirements apply to this position:
Basic Physical
50 lb. Lift Test
Valid and unrestricted drivers license with two (2) years of driving experience
For questions regarding this recruitment please contact Genevieve Hernandez at
ABOUT THIS JOB
Position Specific Summary
The Parking Service Agent II position at the City of Tucsons Department of Transportation & Mobility enforces parking ordinances monitors parking meters signs and markings and maintains parking meters and facilities to ensure compliance and parking meter collections.
Work is performed under the supervision of the Parking Services Supervisor. This position leads and instructs the daily operational work of parking service personnel
Duties and Responsibilities
- Provides leadership for the day-to-day activities related to Park Tucson. Leads Parking Service Agents Is in the field. Monitors job status and oversees the work of parking service agents to maintain productivity and work quality. Trains Parking Service Agents in procedures practices policies related law regulations and City Code. Provides training to new Parking Service Agents Is. Ensures training is adequate and efficient. Assists in the coordination training and development of staff programs practices policies codes laws and regulations.
- Patrols designated areas on foot bicycle and by vehicle to monitor parking meters signs and markings. Enforces parking codes and investigates violations by speaking with walk-in clients. Enforces parking and transportation regulations and issues citations. Coordinates with a licensed towing company to remove and transport vehicles as needed. Investigates and responds to incidents and complaints from the public. Conducts research and analysis on ticket complaints and concerns. Maintains logs and records of daily activities Draws parking diagrams of parking lots and areas to determine parking specifications
- Provides customer service to the public and responds to a variety of questions. Provides information and education on rules regulations laws ordinances and City Codes. Responds to questions from court officials and may be called to testify about the details of a parking violation such as the location time nature of the offense and any other relevant observations.
- Monitors and maintains the cleanliness and appearance of City of Tucson parking facilities reporting any maintenance issues promptly. Monitors and conducts minor repairs to the parking and revenue control systems including pay stations and parking spaces. Monitors and ensures standard operating procedures are being followed for off-street parking operations.
Collects money from parking meters and transports collections to the cashier for deposit. Obtains receipts audits meters utilizing a hand-held device and audits parking meter with Parking Service Agent I for assistance.
Performs other duties and tasks as assigned.
Work Conditions as follows
Individuals in these positions may work various shifts available depending on need. May be required to work on-call to include nights and weekends.
All duties and responsibilities listed are subject to change.
MINIMUM QUALIFICATIONS
Education: High school diploma or equivalentWork Experience: Two (2) years of directly related experience.
POSITION DETAILS
Job Profile
J2719 - Parking Services Agent IITo view the full job profile including classification specifications and physical demands click here.
Compensation Grade
G102Hourly Range
$16.50 - 24.75 USDThe City of Tucson considers several factors when extending an offer including but not limited to the role and associated responsibilities a candidates work experience education/training key skills and internal equity.
FLSA
Non-ExemptPosition Type
RegularTime Type
Department
Department Link
NABackground Check: This position has been designated to require a criminal background check.
ABOUT US
Benefits: The City of Tucson offers a generous benefits package for benefit-eligible positions. The comprehensive flexible and affordable coverage is designed to optimize health and well-being security and future and peace of mind. Benefits begin with medical dental vision life disability and FSA coverage surpassing your standard 401(k) program by offering a rich pension plan plus optional Roth and pretax deferred compensation savings. With your well-being in mind our paid time off program provides new hires with 38 paid days off in the first year of employment with time off increasing steadily in subsequent years. We offer twelve weeks of paid parental leave paid tuition reimbursement student loan repayment off- and on-the-job training and opportunities to forge connections with peers and the community through employee resource groups and paid volunteer hours. You can learn more about our benefits at The City of Tucson employs only U.S. Citizens and lawfully authorized non-U.S. Citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Status.
City of Tucson is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer and does not discriminate based on race color religion sex (including sexual orientation gender identity and pregnancy) national origin veteran status age disability genetic testing or any other protected status. If you believe you have been a victim of discrimination you may file a complaint with the City of Tucsons Office of Equal Opportunity Programs U.S. Equal Employment Opportunity Commission (EEOC) or Arizona Attorney Generals Office of the Civil Rights Division (ACRD). Click for more information from ACRD about employment discrimination and how to file a complaint with ACRD
The City of Tucson is committed to providing access and reasonable accommodation for individuals with disabilities or who require religious accommodation; please contact Human Resources at or .
Recruiter Name
Genevieve Hernandez (103166)Recruiter Email
NAFor Human Resources general questions please contact .
Required Experience:
Unclear Seniority
Employment Type
Full Time
