Sales Associate
Sales Associate
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1 Vacancy
Job Description
Sales Associate
Location: Remote (Philippines)
Compensation: $900 $1000/month Monthly Incentive Program 13th Month Pay
Industry: E-commerce & Online Retail
Schedule: Full-time 40 hours/week) U.S. Eastern Time
About the Role
A rapidly growing e-commerce company with a portfolio of successful online retail stores is looking for an empathetic results-driven Sales Associate to join their remote team. As part of a fast-paced and entrepreneurial environment youll have the opportunity to grow within the organization work autonomously and be mentored by experienced professionals in the e-commerce space.
This is a rare chance to get in early with a high-growth business and directly contribute to customer satisfaction sales conversions and operational excellence.
Key Responsibilities
- Engage with customers via phone email and live chat to assist with sales inquiries product recommendations and order support
- Nurture and manage leads through thoughtful follow-up and effective communication
- Build expert knowledge of products features and benefits to confidently educate customers and drive conversions
- Deliver exceptional customer service by resolving inquiries and concerns with urgency clarity and empathy
- Support administrative tasks including CRM updates order entry and documentation
- Collaborate closely with the Head of Sales and wider team to meet sales goals and contribute to process improvements
Who You Are
You re self-motivated detail-oriented and eager to grow in a performance-based environment. You take initiative enjoy problem-solving and thrive in high-accountability teams.
We re looking for someone who:
- Takes initiative and gets things done efficiently
- Works independently and follows through on commitments
- Thrives under challenge and embraces hard work as a growth opportunity
- Possesses strong logical reasoning and attention to detail
- Is passionate about customer service and sales
- Has a growth mindset and seeks continuous improvement
- Values clear honest communication and acts with urgency and empathy
Requirements
- Minimum 8/10 English verbal communication skills (clear professional and confident)
- Typing speed of at least 50 WPM
- Prior experience in sales or customer service ideally in an e-commerce setting
- Strong interpersonal skills with a friendly and patient tone
- Ability to handle multiple communication channels and manage follow-ups
- Comfortable working U.S. Eastern Time hours
- Quiet professional home office setup with fast reliable internet
- Experience with CRM software is a plus
Why Join Us
- Be part of the early stages of a fast-growing company with long-term potential
- Access mentorship training and eCommerce development resources
- Work in a performance-driven team that respects autonomy
- Enjoy paid time off clear growth pathways and supportive leadership
- Cultivate your entrepreneurial spirit within a stable organization
Employment Type
Full Time
