drjobs Customer Service Representative - H

Customer Service Representative - H

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1 Vacancy
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Job Location drjobs

Oklahoma City - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Animal Emergency & Surgical Center

Receptionist

The Animal Emergency Center is a 24-hour hospital that is open all holidays and weekends. We are looking for motivated and dedicated individuals who are flexible with scheduling with weekends and holidays required. Attention to detail is extremely important as a receptionist. Applicants must have a professional work ethic positive personality excellent communication skills and the ability to multi-task efficiently in a fast-paced environment. Prefer applicants to have veterinary experience and knowledge of Cornerstone program but will consider the desire to learn from the right individual.

We are looking for someone who pays attention to detail team player enjoys working with animals is reliable and able to work without constant supervision.

Responsibilities include but not limited to:

  • Attention to detail is a must! Being prompt dependable and willing to expand your knowledge able to work without direct supervision.
  • Required: Must be able to communicate not only with clients but with nurses and doctors as well.
  • Must be able to multitask possess excellent customer service skills in person and when answering the phone letting clients into hospital checking clients in and out as needed.
  • Maintains the appearance and cleanliness of lobby restroom and exam rooms to include re-stocking of office and exam room supplies.
  • Being calm and patient during emergency situations.
  • Responsible for checking the clients information and updating it as necessary.
  • Triaging patients coming into hospital and taking immediately back if necessary and keeping clients informed throughout their visit.
  • Paying attention to clients who are currently waiting in hospital and periodically checking on them as needed and making sure nurses/doctors know they are waiting.
  • Requires lifting carrying animals up to 50 pounds and (assisted by other staff members as necessary)
  • May be exposed to unpleasant odors noises and animal feces blood etc. May be exposed to bites scratches and contagious diseases.
  • May be asked to assist another staff member on occasion with tasks such as helping restrain an animal helping clients with their pets.

At AmeriVet were committed to your growth development well-being and success. We empower team members with the resources support and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Heres what you can expect when you join our team:

  • Tailored development programs mentorship and career pathing to help you achieve your unique goals.
  • Competitive pay performance bonuses 401(k) matching and student loan assistance to foster your financial well-being.
  • Health dental vision life insurance and mental health resources to support your overall well-being.
  • Generous paid time off and holidays because your personal time matters.
  • A supportive collaborative environment where everyone feels a sense of belonging.

At AmeriVet your unique skills and passion are celebrated and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.


Required Experience:

Unclear Seniority

Employment Type

Full-Time

Company Industry

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