Deal Desk Manager, EMEA
Deal Desk Manager, EMEA
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Job Description
Fastly helps people stay better connected with the things they love. Fastlys edge cloud platform enables customers to create great digital experiences quickly securely and reliably by processing serving and securing our customers applications as close to their end-users as possible at the edge of the Internet. The platform is designed to take advantage of the modern internet to be programmable and to support agile software development. Fastlys customers include many of the worlds most prominent companies including Vimeo Pinterest The New York Times and GitHub.
Were building a more trustworthy Internet. Come join us.
Deal Desk Manager EMEA
Fastly is seeking a highly motivated and experienced individual contributor Deal Desk Manager to join our team. In this role you will be responsible for taking an active role in the day-to-day operations of our deal desk focusing on driving revenue growth and ensuring a smooth deal approval process. The ideal candidate will have a strong background in deal desk management with knowledge of CDN and Security products consumption based models excellent analytical skills and the ability to collaborate with cross-functional teams.
What Youll Do:
Partner with Sales Finance Legal and Product teams to structure deals that maximize revenue and customer satisfaction.
Review analyze and approve non-standard deals providing guidance on deal structuring contract terms and negotiation strategies.
Ensure a smooth and efficient deal approval process.
Monitor and analyze deal performance metrics identifying trends risks and opportunities to optimize deal desk processes and policies.
Maintain a comprehensive understanding of the companys product offerings pricing models and competitive landscape.
Partner with the Deal Desk leader to implement deal desk policies procedures and tools to drive efficiency and effectiveness.
Ensure compliance with company guidelines policies and revenue recognition rules.
- Provide support in conjunction with your colleagues to other regions such as APJ when required
What Were Looking For:
Bachelors degree preferably in Business Administration Economics Finance or related field OR commensurate work experience
3 years experience in deal desk management.
Strong analytical skills and attention to detail.
Excellent communication and interpersonal skills.
Proficiency in CRM and deal desk management tools as well as Microsoft Office Suite (particularly Excel)
Strong Experience with non-standard deal structuring contract terms and negotiation strategies.
Ability to collaborate effectively with cross-functional teams.
Experience in process improvement and policy development.
Strong problem-solving and decision-making skills.
Well be super impressed if you have experience in any of these:
Experience in the CDN and security industry.
Knowledge of SaaS business models and consumption-based pricing.
Work Hours:
This position will require you to be available during core business hours (9am - 6pm)
Work Location(s) & Travel Requirements:
This position is open to the following preferred office locations:
London
Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home. It is expected that you will be in office 2 days per week.
This position may require travel as required by your role or requested by your manager including occasional travel to the USA.
Benefits
We offer a comprehensive benefits package designed to meet your needs. Our offerings may vary depending on the country where you work and are subject to change.
Why Fastly
We have a huge impact.Fastly is a small company with a big reach. Not only doour customershave a tremendous user base but we also support a growing number ofopen source projects and of code employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
We love distributed teams. Fastlys home-base is in San Francisco but we have multiple offices and employees sprinkled around the globe. As a new hire you will be able to attend our IN-PERSON new hire orientation in our San Francisco office! It is an exciting week-long experience that we offer to new employees to build connections with colleagues across Fastly participate in hands-on learning opportunities and immerse yourself in our culture firsthand.
We value diversity.Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
We are passionate.Fastly is chock full of passionate people and were not one size fits all. Fastly employs authors pilots skiers parents (of humans and animals) makeup geeks coffee connoisseurs and more. We love employees for who they are and what they are passionate about.
Were always looking for humble sharp and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.
Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin family or parental status physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable laws regulations and ordinances.
Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact your Recruiter or the Fastly Employee Relations team at or .
Fastly collects and processes personal data submitted by job applicants in accordance with ourPrivacy Policy. Please see ourprivacy notice for job applicants.
Required Experience:
Manager
Employment Type
Full Time
