Host/Hostess
Host/Hostess
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Job Description
Dukunoo Jamaican Kitchen in Miami FL. is a full-service restaurant looking for a salary lead hostess to join our strong team. We are located on 316 Nw 24th St. Miami FL 33127. Our ideal candidate is a self-starter motivated and hard-working with a leadership mindset and a minimum of 2yrs experience.
Job Posting: Energetic and Professional Hostess
Company: Dukunoo Restaurant Location: Wynwood FL
Position: Permanent Hostess Schedule: 5-6 Days per Week Closing Shifts
About Us: At Dukunoo we pride ourselves on delivering an exceptional dining experience with a blend of elegance and vibrant energy. Were seeking a dynamic individual to join our team as a permanent hostess who embodies these qualities and is ready to impress our customers.
Key Responsibilities:
- Greet and welcome guests with warmth and professionalism.
- Manage reservations and seating arrangements efficiently.
- Estimating wait time for guests
- Answering the phones and book reservations
- Provide excellent customer service and handle guest inquiries.
- Communicate effectively with the kitchen and serving staff.
- Ensure a pleasant and memorable dining experience for all guests.
Requirements:
- Greet guests within the first 30 seconds of guests entering the restaurant and invite them to return when they are leaving the restaurant ( Using Our Signature Company Greeting )
- Energetic and Pleasant: A vibrant personality with a welcoming demeanor.
- Experienced: Proven experience in hosting or related customer service roles 2yr min.
- Strong Customer Service Skills: Ability to handle guest inquiries and complaints
professionally.
- Ability to listen and communicate effectively
- Strong organizational and motivational skills
- Excellent critical thinking skills with the ability to solve problems such as double bookings and any issues with reservation and seating
- Follow all sanitation and safety standards set forth by the company
Follow procedures on how to rotate tables properly so that servers receive the correct number of seating
Follow all end-of-shift checkout procedures as outlined by the company
Maintain a collaborative working relationship by assisting other team members if needed
Assist servers with wiping down tables resetting the tables
Ensure that the dining and serving areas are kept clean and properly set up
- Attend all employee scheduled meeting
- Able to lift to 20 pounds.
- Professional Appearance: Tasteful and stylish in looks ensuring a lasting impression.
- Availability: Must be available for closing shifts 5-6 days per week weekends and some holidays.
Must demonstrate enthusiasm and commitment to guest satisfaction
Organized with the ability to execute tasks accurately and quickly
Ability to manipulate register system and handle/serve food.
- Basic written and verbal communication skills
Computer/Technical Skills
Able to operate a tablet and cash register if needed
Physical Demands
- Able to walk and or stand for long periods of time
What We Offer:
- Competitive salary / hourly wages
- A dynamic and supportive work environment.
- Opportunities for growth and development within the company.
How to Apply: If you have the charisma and skills to excel in this role wed love to hear from you! Please send your resume and a brief cover letter explaining why youd be a great fit for our team to
Join us at Dukunoo and be part of a restaurant that values excellence and exceptional service.
Serious Applicants Only! We are looking forward to receiving your application. Thank you.
Employment Type
Full-Time
