Technical Refresh Analyst

Link Solutions is seeking a Technical Refresh Analyst to join our team at Adelphi MD.

• Must be a US Citizen 
• DoD Secret Clearance required
• Non-remote (relocation incentive available)

The Technical Refresh Analysts will be responsible for evaluating current hardware deployments managing procurement and replacement cycles and ensuring alignment with DoD Enterprise infrastructure goals. The analyst will also contribute to process improvement initiatives and training activities to enhance system readiness and compliance.

Join a team of dedicated professionals at an industry-leading organization where you will have the opportunity to work on innovative projects that contribute to national security. This position offers significant opportunities for career advancement and professional growth while supporting critical missions and operations. 

Job Responsibilities:

• Evaluate existing end-user IT equipment to identify systems requiring refresh based on lifecycle performance and security compliance.
• Plan and execute technical refresh initiatives ensuring minimal operational disruptions and seamless transitions.
• Develop review and modify standard operating procedures related to property book requirements and hardware lifecycle management.
• Conduct internal audits and develop/review corrective action plans to support asset and inventory accuracy.
• Negotiate supplier agreements coordinate hardware deliveries and oversee vendor performance as part of refresh operations.
• Maintain detailed documentation of hardware configurations refresh schedules and change management activities.
• Coordinate material movement and resource allocation to meet delivery schedules and program goals.
• Provide training to internal and external stakeholders on refresh procedures asset tracking systems and associated software tools.
• Lead or participate in process improvement teams identifying efficiencies in procurement logistics and deployment processes.
• Collaborate closely with IT logistics and security teams to ensure refreshed systems meet technical and compliance standards.

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. 

Qualifications :

• Must be a US Citizen. 
• Must have an active DoD Security Clearance.
• Must have a BA/BS Degree in computer science information technology or logistics.
• Must have at least five (5) years of relevant experience working in an IT asset management procurement lifecycle refresh or a similar role.
• IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security CE CCNA Security GICSP GSEC SSCP etc.).
• Must obtain a computing environment certification within 6 months of hire.
• Demonstrated understanding of DoD procurement property book and infrastructure project management practices.
• Knowledge of capital procurement processes supplier negotiations and service-level contracts.
• Familiarity with audit processes compliance frameworks and IT service management tools (e.g. Remedy ServiceNow).

Preferred:

• Information Technology Infrastructure Library (ITIL) v4 certification
• Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform.
• Working knowledge of hardware configuration management tools and logistics tracking systems.
• Process improvement or quality management certification (e.g. Six Sigma Lean ITIL v4 Foundation).
• Proficiency with Microsoft Office products.
• Experience creating and modifying documentation for technical processes and procedures.
• Experience working in a Department of Defense (DoD) environment.
• A problem solver and troubleshooter who thrives in resolving complex problems.
• Strong self-starter requiring minimal supervision.
• Excellent communication skills (written and oral) and interpersonal skills.
• Excellent organizational skills attention to detail and ability to prioritize and manage multiple tasks.

Additional Information :

Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays paid time off medical dental vision company-paid long and short-term disability life insurance referral bonuses relocation incentive program certification reimbursement program retirement and more.

Link Solutions Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines. 

Remote Work :

No

Employment Type :

Full-time