Program Manager - North America Document Ingestion

We are looking for a highly skilled Program Manager to leverage their specialized knowledge in data ingestion systems cloud platforms and insurance data analytics. In this role you will drive key data initiatives and enhance our data ingestion processes by applying a deep understanding of Chubbs tools and methodologies. As a subject matter expert in data analysis you will lead strong working partnerships with business and technology stakeholders plan and execute data analysis initiatives to solve complex business problems for Chubbs North America underwriting businesses and help build a robust data analysis function within the Document Ingestion program. Well also look to you to leverage your specialized knowledge of Chubbs products and processes as well as your technical experience in database management insurance data analysis application integration and solution delivery. Your analysis will guide initiatives from inception to deployment. Through it all well also look to you to share your ideas and manage data related projects that influence how we incorporate validate and distribute data enterprise-wide.

Your role will encompass

• Specialized Knowledge and Strategy:
  • Utilize specialized knowledge of cloud-based data ingestion systems (e.g. Azure Data Factory Databricks SQL Data Warehouse Kafka) to design and implement scalable data pipelines tailored to the needs of the insurance industry
  • Apply deep expertise in insurance data domain including retail and wholesale sales channels as well as account setup and technical rating to ensure that data processes comply with demands of the product and underwriting business
  • Collaborate with global business and technology leaders to develop and execute cloud data ingestion strategies (batch micro-batch and real-time) that support critical business functions and drive operational efficiency
  • Leverage proprietary tools and methodologies to solve complex data challenges enhancing the overall effectiveness of the companys data ingestion processes
• Data Management & Quality:
  • Build robust data analysis workflows ensuring data accuracy integrity and compliance with regulatory frameworks
  • Drive the integration and optimization of insurance-specific data sources into generic and reusable document ingestion platform capabilities ensuring that these platforms are optimized for performance and scalability
  • Understand source system data models and development on raw data ingestion pipelines.
  • Define requirements identify source data assist with high level data designs create data model artifacts analyze and troubleshoot data issues
  • Reconcile multiple data sources and identify the root cause of discrepancies in expected output; distinguish between multiple root causes and/or multiple trends in each data set and articulate results to various stakeholders management and technical resources
  • Implement and maintain data governance frameworks to ensure that the data analysis function complies with organizational standards and industry best practices
  • Provide strategic input for the data analysis function ensuring alignment with global objectives and influencing the vision for global data ingestion initiatives
• Project Delivery & Reporting:
  • Support cross-functional squads of data analysts engineers testers and business SMEs to deliver high-quality timely data ingestion and reporting functionalities that support Chubbs broader digital transformation and business objectives
  • Ensure that teams focus on data-driven decision-making that aligns with KPIs
  • Drive the development of financial reports dashboards and ad-hoc extracts ensuring the insights generated are impactful and actionable for decision-makers
  • Present performance metrics to leadership showcasing improvements in operational efficiency and decision-making driven by the data analysis function

• 10 years of experience in program management data analysis data engineering or business intelligence roles with a strong focus on cloud-based data ingestion systems and large-scale data platforms.
• Extensive experience working within the P&C insurance industry with specialized knowledge of insurance data structures financial reporting and regulatory compliance.
• Proven ability to apply specialized knowledge to resolve complex data challenges optimize large-scale data systems and enhance compliance with industry regulations.
• Experience driving the implementation of cloud platforms (e.g. Azure Data Lake Azure Data Factory Databricks SQL Data Warehouse Kafka) and big data tools in collaboration with the technical teams to design and implement scalable data ingestion pipelines.
• Experience delivering data solutions in collaboration with technical teams to implement data engineering solutions using programming languages such as C# .Net Python or Java.
• Bachelors degree in a relevant field or equivalent experience in data analysis data engineering or business intelligence roles.
• Strong understanding of data governance data quality practices and trends in data management.
• Proven ability to implement data governance and data quality practices and emerging trends in data management specifically within the insurance domain.
• Experience working with agile tools such JIRA and Link
• Knowledge & working experience with policy admin and operational workflow systems including Duck Creek GENIUS and SIM a plus
• Demonstrated success in cross-border collaboration managing and optimizing data systems across multiple regions a plus
• Understanding of common data frameworks and data models to apply data lake designs desired
• Familiarity with data science and analytics tools such as Jupyter Notebook RStudio Python and R Shiny in collaboration with data scientists for advanced analytics and reporting desired
• Familiarity with tools such as Azure Synapse Informatica Intelligent Cloud Services (IICS) and reporting tools such as Qlik desired

The pay range for the role is $140000 to $185000. The specific offer will depend on an applicants skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.