Family Stabilization Specialist

*Applicants who apply through third-party sites (Indeed Monster etc.) will receive an email from ApplicantPro to complete their application.*

SUMMARY

The Family Stabilization Specialist provides intensive case management to identified cases in order to help stabilize the client and/or family. The specific cases could include individuals who have survived domestic violence sexual assault or those living with severe mental health needs LGBTQ individuals cases with child welfare concerns individuals who have survived or who are suffering from elder abuse substance abuse housing/employment discrimination and suicidal ideation.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serve as a vocal advocate and resource for refugee clients and provide equal treatment to all client groups in accordance with the agencys commitment to the dignity of all persons.
• Work in collaboration with refugee resettlement staff to develop training plans and protocols for working with high needs clients.
• Actively seek out partnership opportunities and collaborative funding to increase access to mainstream community services including funding for interpretation/translation adaptation of materials and specialized services.
• Participate in community-wide events to inform the target population about resources and services.
• Facilitate and provide access to translation/interpretation to target population.
• Assist in identifying and assessing client needs in order for appropriate services to be arranged.
• Provide informal solution-focused counseling and crisis intervention support as needed to clients.
• Develop protocols and policies on the identified cases as needed.
• Assist individuals/families with referrals and access to mainstream community services.
• Work closely with agency staff to ensure intensive case management services are provided through a team approach in order for continued services to be sustained.
• Maintain client case notes of all contacts with the client and document all client services in a timely and accurate manner.
• Maintain high quality case file documentation.
• Provide data required for various reports; submit all required reports in a timely and accurate fashion.
• Abide by high quality of standards of service delivery expectations of the refugee resettlement agency State agencies Office of Refugee Resettlement and U.S. Department of State.
• Ensure that program services are provided in accordance with quality assurance standards of the agency state accrediting organizations and HIPAA.
• Comply with all federal state and agency contracts.
• Provide positive team building leadership through communication cooperation information sharing and problem solving.
• Demonstrate an organized and pro-active approach to clients program reporting and communication to all agency staff.
• Participate in community outreach activities that advance the work and message of the Refugee and Asylee program.
• Performs other duties as assigned.

QUALIFICATIONS

• Experience providing case management to individuals in crisis (preferably in Colorado).
• The ability to adapt to a fast paced working environment that involves constant change and to be flexible and resilient.
• Broad knowledge of practices principles and methods employed in the resettlement of refugees including an understanding of local mainstream community resources for individuals in crisis and how to access resources.
• Cross-cultural sensitivity and knowledge with the ability and desire to work with people of other cultures.
• Outstanding organizational ability.
• Skills in problem solving negotiations decision making and mediating conflict.
• Computer skills in Word Excel and the use of email and other applications.
• Written communication skills ability to edit and the ability to make presentations.
• Ability to explain facts and information to clients for who English is not a primary language.
• Ability to self-start and work well in a small cross-functional team setting; proven team-builder.
• Maintains punctuality for work appointments and report dates.
• Detail-oriented extensive documentation skills organized and able to work in a multi-tasked environment.
• Possesses a valid Colorado drivers license; has a reliable and consistently available vehicle; and is able to travel throughout the agencys service area by way of interstate highways and primary and secondary roads. Must carry automobile liability insurance at the level of 100000/300000/100000.
• Demonstrates commitment to the Mission Values and Vision of Lutheran Family Services Rocky Mountains.

EDUCATION and/or EXPERIENCE

Masters degree in Social Work Counseling or other related field with at least one year of experience providing direct case management to highly vulnerable populations in crisis preferred. Applicants with a bachelors degree in Social Work Counseling or other related field who have at least three years of experience providing direct case management to highly vulnerable populations in crisis will be considered. Applicants with case management experience with refugees or immigrants may be prioritized.

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.

Required Experience:

Unclear Seniority