Front Desk
Front Desk
Posted on :
13-06-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Benefits:
- 401(k)
- Dental insurance
- Employee discounts
- Flexible schedule
- Free uniforms
- Health insurance
- Vision insurance
Job Summary:
The Woodhouse Spa is seeking a friendly and organized Front Desk Coordinator to be the first point of contact for our valued guests. This individual will provide exceptional customer service assist with appointment bookings handle guest inquiries and promote spa services and products. The ideal candidate should have a background in sales and hospitality with the ability to multitask in a fast-paced luxury environment while maintaining a professional and welcoming demeanor.
Key Responsibilities:
- Greet and welcome guests warmly upon arrival ensuring a positive and inviting experience.
- Answer phone calls respond to emails and manage guest inquiries about services products and scheduling.
- Efficiently schedule and confirm appointments handling bookings and cancellations.
- Promote and upsell spa services treatments and retail products.
- Maintain accurate records of guest preferences transactions and appointments.
- Process payments and balance the cash register at the end of each shift.
- Ensure the front desk area and lobby are clean organized and stocked with necessary materials.
- Assist guests with special requests ensuring that all needs are met to create a luxurious experience.
- Stand and remain attentive throughout the shift anticipating and addressing guest needs.
- Collaborate with spa therapists managers and other team members to ensure smooth daily operations.
- Handle guest complaints or concerns with professionalism and escalate issues to management as necessary.
Qualifications:
- Previous experience in hospitality guest services or luxury retail is required.
- Sales experience particularly in a high-end or luxury environment is highly preferred.
- Excellent communication interpersonal and organizational skills.
- Ability to remain professional friendly and calm under pressure.
- Must be able to stand and remain on your feet for the duration of the shift (8 hours).
- Availability to work flexible hours including evenings weekends and holidays.
Benefits:
- Discounts on spa treatments and retail products
- Opportunity for growth within the company
- Health dental and vision benefits (for full-time employees)
Job Type: Full-time
Pay: $17.33 - $18.09 per hour
Expected hours: 35 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Red Bank NJ 07701 (Required)
Ability to Relocate:
- Red Bank NJ 07701: Relocate before starting work (Required)
Work Location: In person
Compensation: $17.00 - $20.00 per hour
Passion Meets Purpose at Woodhouse
At Woodhouse we provide self-care that lasts. We believe that wellness and luxury should be accessible and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us.
Are you a spa professional looking to make an impact in the wellness of others Join us at Woodhouse where youll share your craft in a luxury environment with ample opportunity for growth.
About Us: Founded in 2001 Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages facials body treatments rituals and more we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85 locations nationwide we are the gold standard of neighborhood spas powered by our commitment to an unparalleled spa experience that focuses on total well-being.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.
Employment Type
Full-Time
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
