Vice President, Meter to Cash

Job Title:Vice President Meter to Cash

Work Place Flexibility: Onsite

Legal Entity:Entergy Services LLC

Job Summary/Purpose

The VP of Meter to Cash leads a team accountable for providing proactive revenue management services to our operating companies by processing and validating meter data generating bills managing customer payments
and ultimately ensuring timely and accurate revenue recognition. This role will be engaging and driving accountability to executive leaders across the enterprise on the end-to-end processes that play a role in achieving these objectives and doing so with efficiency. This role is tasked with the data integrity ownership of our customer billing system and our meter management system. This role must establish and maintain a strong lean operating system model that will drive sustainable performance improvements. This role is required to support a positive regulatory environment through improving customer perceptions providing ongoing performance transparency and maintaining the enterprise POV on best practices. As this role will be driving a transformation in performance they will also be building a team to transformation employee engagement through effective leadership communication and alignment across the organization to the strategy.

Job Duties/Responsibilities

• Develop the vision and strategy to deliver top performance across processing and validating meter data generating bills managing customer payments and ultimately ensuring timely and accurate revenue recognition
• Install key controls across the processes to reduce financial and regulatory risks
• Embrace LEAN operating system
  • Deliver performance transparency
  • Drive data driven problem solving
  • Conduct Operating review cadence
  • Install Standardized processes
• Advocate for cross functional key metrics and accountability across the end-to-end process to deliver sustainable results
• Optimize receivable balance through creative collection practices that balance financials and customer satisfaction
• Protect our customers and their data from fraudulent behaviors
• Ensure the data integrity of our Customer Billing System and our Meter Management system
• Deliver accurate bills monthly to all customers
• Ensure meters are functioning properly and delivering accurate reads to customers
• Design and deliver based on customer expectations (i.e accurately deploy new rate designsetc)

Minimum Requirements

Minimum education required of the position

• BS/BA degree or equivalent experience required graduate degree a plus
• Ability to develop vision and strategy across a fragmented process
• Ability to influence accountability cross-functionally
• Strong business finance acumen with a deep understanding of the Utilities industry processes and systems
• Ability to learn understand and converse around key business issues
• Respected and trusted leader with a proven track record of achievement through change
• Strong passion for both speed and simplicity
• Ability to analyze and assess organizational needs and provide solutions accordingly
• Strong written and verbal communication skills
• Detail-oriented and operationally focused
• Ability to motivate teams and produce desired tangible outcomes within tight timeframes
• Strong project planning tracking & organizing skills
• Takes initiative and brings impeccable follow-up skills
• Demonstrated problem-solving skills

Minimum experience required of the position

The successful candidate will be an established high-energy leader with a proven track record of providing sustainable solutions that drive breakthrough strategic operational capabilities. Targeted candidates will have deep experience building / leading a customer focused meter to cash platform in a large company and there is a strong preference for candidates who have direct experience within Utilities. S/he must be a collaborative change agent with a strong customer focus and a relentless drive to add value to the businesses served.

• Deep experience in Finance and Accounting ( Accounts Receivable Payroll etc.)
• Demonstrated ability to set vision and strategy drive performance and consistently produce tangible results
• Customer-focused leader with experience implementing large-scale process changes
• Ability to develop innovative solutions to complicated process issues in a fast-paced and demanding environment all while building strong partnerships with stakeholders
• Experienced working in a complex heavily matrixed organization
• Brings a focused cost management mind-set; proactively identifies opportunities to reduce costs and executes plans in a timely efficient fashion
• Sound judgement and ability to influence at all levels
• Drive for results to exceed expectations and make a positive impact for our customers employees communities and owners

Minimum knowledge skills and abilities required of the position

• None

Any certificates licenses etc. required of the position

• None

#LI-ONSITE

Primary Location: Louisiana-New OrleansLouisiana : New Orleans
Texas : The Woodlands
Job Function: Professional
FLSA Status: Professional
Relocation Option: Level I
Union description/code: NON BARGAINING UNIT
Number of Openings: 1
Req ID: 119485
Travel Percentage:25% to 50%

An Equal Opportunity Employer Minority/Female/Disability/Vets. Please click here to view the EEI page or see statements below.

EEO Statement:The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex gender sexual orientation gender identity or expression national origin age disability genetic information marital status amnesty or status as a protected veteran in accordance with applicable federal state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including but not limited to recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race color religion sex gender sexual orientation gender identity or expression national origin age genetic information disability or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility:Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant employee or third party on his or her you are an individual with a disability and you are in need of an accommodation for the recruiting process please clickhereand provide your name contact number the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities:As a provider of essential services Entergy expects its employees to be available to work additional hours to work in alternate locations and/or to perform additional duties in connection with storms outages emergencies or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Equal Opportunity

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:
As a provider of essential services Entergy expects its employees to be available to work additional hours to work in alternate locations and/or to perform additional duties in connection with storms outages emergencies or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.