View Job description for IT Network Engineer
View Job description for IT Network Engineer
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Job Description
Reports To:
Executive Director IT Operations
Position Status:
Full-Time
As an IT Network Engineer at the College of Western Idaho youll take pride in designing and supporting a reliable secure network that directly impacts students faculty and staff. Youll face new challenges daily collaborate with a skilled and supportive IT team and have the freedom to innovate as you shape the future of campus connectivity and communication systems. If you thrive on problem-solving value meaningful work and enjoy seeing the real-world results of your expertise this role is both rewarding and impactful.
Why Join CWI
At the College of Western Idaho (CWI) you will have the opportunity to work at the heart of a mission-driven organization using advanced technology to keep a college community connected and running smoothly.
Key Responsibilities:
Network Design & Implementation
Architect install configure and maintain campus-wide network infrastructure including LAN/WAN wireless access points and remote access solutions.
Design and optimize wireless networks for performance coverage and reliability using industry best practices and tools.
Lead or assist with the deployment of next-generation network technologies and cloud-integrated solutions.
Network Support & Monitoring
Proactively monitor and troubleshoot network components and systems including switches routers firewalls and wireless controllers.
Provide advanced technical support and diagnostics for routing switching VoIP and network-based application issues.
Maintain network uptime and performance in accordance with service level agreements (SLAs) and internal standards.
Unified Communications & Telecommunications
Serve as a technical lead for the colleges unified communications and telephony services including platform administration voice systems and related integrations.
Support and maintain IP-based telephony and voicemail systems.
Collaborate with campus stakeholders to enhance communications capabilities through unified communications platform integration (voice video chat conferencing).
Documentation & Compliance
Create and maintain up-to-date documentation for network topology configuration settings change logs and network maps.
Ensure all network systems comply with applicable cybersecurity standards and data privacy policies.
Project & Operational Support
Participate in IT projects including new construction and renovation disaster recovery planning capacity management and cloud service integration.
Contribute to a collaborative and Agile-based IT team environment to deliver iterative improvements and technical solutions.
Participate in a rotating on-call support schedule for after-hours incident response.
What Were Looking For:
Associates degree in information technology or a related field or equivalent combination of education and experience.
Minimum of 3 years of experience supporting enterprise or campus-scale network environments.
Hands-on experience in wireless network architecture and troubleshooting.
Proven experience with unified communications platforms and telephony systems.
Solid understanding of routing and switching protocols (e.g. BGP OSPF VLANs Spanning Tree).
Proficiency with network monitoring tools (e.g. PRTG SolarWinds Cisco Prime).
Experience supporting Windows macOS and Linux environments from a networking perspective.
Ability to document complex technical environments and processes clearly.
Preferred Qualifications
CCNA Routing & Switching or equivalent network certification.
Certification or demonstrable knowledge in unified communications platforms administration.
Experience with Cisco and/or Meraki network hardware.
Experience integrating unified communications platforms with SIP gateways session border controllers (SBCs) or cloud PSTN providers.
Familiarity with cloud-integrated network solutions and hybrid infrastructure.
Experience in Agile project environments.
Understanding of Zero Trust network architecture and endpoint access control.
Benefits:
- For information on health insurance including coverage details and plan summaries visit
- Retirement plans with employer contribution of over 11%
- Health Savings Accounts and Flexible Spending Accounts
- Employer-paid life insurance and short- and long-term disability insurance
- Eleven paid holidays per year (faculty may vary)
- Generous vacation and sick leave
- Paid Parental Leave
- Tuition discount on classes at CWI and other colleges
Additional Instructions For Applicants:
Most positions at CWI are in-person and based on campus. While some roles may allow up to two remote workdays per week eligibility for remote work is determined on a case-by-case basis at the hiring managers discretion. All candidates must reside within or be willing to relocate to a reasonable commuting distance from CWI. Employment visa sponsorship is not available for this position.
All qualified applicants will receive consideration for employment without regard to race color religion sex age national origin disability veteran status gender identity sexual orientation or any other applicable legally protected status.
Employment Type
Full-Time
