Non-Clinical Pre-Admission Coordinator - Twin Cities Orthopedics
Non-Clinical Pre-Admission Coordinator - Twin Cities Orthopedics
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Job Description
The Non-Clinical Pre-Admission Coordinator position is responsible for coordination of all non-clinical pre-operative phone calls for all surgical patients prior to day of admission.
This is a full-time position working M-F from 8:00 am - 4:30 pm out of our Two Twelve Surgery Center in Chaska.
Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health) a group of local medical practices owned and led by its physicians on a mission to give patients more control over their healthcare.
Essential Functions:
- Responsible for all pre-operative phone calls to all surgical patients.
- Responsible for verifying patient surgery date time expected arrival time
- Delivers NPO instructions as per ASC Anesthesia guidelines.
- Responsible for providing appropriate admission requirements/instructions.
- Responsible for coordinating with the Scheduling team to communicate all arrival time changes to surgical patients.
- Responsible for verifying patient information into Practice Management system prior to surgery
- Responsible for answering phone in a courteous and professional manner.
- Responsible for properly handling PHI.
- Manage and retrieve history and physical (H&Ps) process for surgery patients.
- Accountable to reporting occurrences through the centers established occurrence reporting process related to employee and/or patient/visitor events.
- Fosters the developmental and educational process of self colleagues orientees and students (includes functioning as a preceptor as needed).
- Participates in acceptable continuing education fostering career and skill development including meeting departmental continuing education requirements.
- Assists in managing controllable costs by the proper non-wasteful use of Surgery Center resources.
- Actively participates in Quality projects as applicable.
- Contributes personally to the team oriented environment by demonstrating cooperative constructive problem-solving interaction with all Surgery Center employees.
- Any and all other duties as assigned including those assigned to Patient Services Representative (see Patient Services Representative Job Description) and Surgery Scheduler (see Surgery Scheduler Job Description).
Education and Experience Requirements:
- High School diploma/GED or equivalent
- Medical terminology preferred
- Two years experience in related field preferred
- Special Skills: Strong interpersonal skills necessary. Strong writing skills and word processing skills necessary.
Benefits & Compensation:
- Actual starting pay will vary based on education skills and experience.
- We offer a comprehensive Medical Dental & Vision Plan Maternity Bundle 401K with Profit Sharing Tuition Reimbursement Gym & Car Rental Discounts - to learn more clickhere.
Essential Requirements:
Ability to:
- Comply with company policies procedures practices and business ethics guidelines.
- Complete job required training.
- Comply with all applicable laws and regulations (e.g. HIPAA Stark OSHA employment laws etc.)
- Demonstrate prompt and reliable attendance
- Work in the clinic office or surgery center during business hours
- Travel independently throughout the clinic office or surgery center (which may include movement from floor to floor); frequent bending lifting standing stooping or sitting for long periods of time may be required
- Frequent lifting and/or moving up to 25 pounds with occasional lifting and moving of a maximum of 50 pounds may be required
- Work at an efficient and productive pace handle interruptions appropriately and meet deadlines
- Communicate and interact in a respectful and professional manner
- Prioritize workload while being flexible to meet the expectations of the daily operations
- Apply principles of logical thinking to define problems establish facts and draw valid conclusions
- Understand and execute a variety of instructions
- Effectively operate equipment and communicate on and operate the phone system
- Work independently with minimal supervision
- Travel to other work locations if required
Performance Expectations i-Healths Core Values:
- Integrity- Do the right thing and take responsibility for what you do and say
- Service - Consistently contribute to deliver an exceptional experience
- Quality - Act with high purpose committed effort and skillful execution to exceed expectations
- Innovation- Identify progressive solutions that improve service teamwork efficiency and/or effectiveness
- Teamwork - Be a part of the whole; support each other positively
Environmental Conditions:
- Surgery center setting
Notes:
- Infinite Health Collaborative (i-Health) is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.
- We participate in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program please click here: position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification.
- Due to mandatory CMS and CDC COVID-19 vaccination reporting for the ASCs all ASC employees who are vaccinated for COVID-19 should send a copy/photo of their COVID vaccination card to ASC employees who are not vaccinated for COVID-19 do not need to take any action. If you have any questions please reach out to
Required Experience:
IC
Employment Type
Full-Time
