Patient Care Assistant - Orthopedics Clinic
Patient Care Assistant - Orthopedics Clinic
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Job Description
Location:
Worker Type:
RegularWork Shift:
Day Shift (United States of America)Pay Range:
The pay range for this position is listed below. Actual pay rate dependent upon experience.
$17.75 - $22.75Position Highlights
You Belong at Avera
Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.
A Brief Overview
Serves as a member of the providers Care Team in coordinating the flow of patients through assisting provider with various responsibilities as requested managing supplies and equipment fielding and triaging phone call and other front office tasks.
What you will do
- Rooms patients takes vitals prepares patient for physician assists physician when needed. Accurately completes documentation for charts.
- Maintains and views patient records charts and other pertinent information to include but not be limited to reviews all lab hospital and other reports and posts in the electronic medical record as necessary. Prepares result letters for patients as directed by physician.
- Maintains exam rooms for necessary supplies and materials. Ensures cleanliness. Maintains and cares for all equipment in a responsible manner. Reports any repairs as needed.
- Assists the provider and nurse scheduling of tests and procedures and with other support duties as time allows including but not limited to: making copies opening mail completion of disabilities forms death certificates completing DME forms and fax items as requested.
- Requests charts as needed for telephone calls and as provider requests.
- Accurately and efficiently checks in patients following applicable policies and procedures. Answers billing questions.
- Answers multiple line telephone and routes calls promptly. Alerts appropriate personnel to urgent messages/issues that require immediate attention.
- Maintains computer appointment scheduling and follows office scheduling policies/parameters. Responsible for changing scheduling templates when needed.
- Assists non-ambulatory patients to lab and x-ray as needed.
- Appropriately obtains referral from insurance documentation of the referral and communicates the information to the patient physician and/or patients family as necessary.
Essential Qualifications
The individual must be able to work the hours specified. To perform this job successfully an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others hear understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge skills and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions as long as the accommodations do not cause undue hardship to the employer.
Required Education License/Certification or Work Experience:
- High School or GED Equivalent or 1-3 months related experience and/or training; or equivalent combination of education and experience
Preferred Education License/Certification or Work Experience:
- Associates Medical Assistant degree from a college or technical school
- Medical terminology experience
Expectations and Standards
- Commitment to the daily application of Averas mission vision core values and social principles to serve patients their families and our community.
- Promote Averas values of compassion hospitality and stewardship.
- Uphold Averas standards of Communication Attitude Responsiveness and Engagement (CARE) with enthusiasm and sincerity.
- Maintain confidentiality.
- Work effectively in a team environment coordinating work flow with other team members and ensuring a productive and efficient environment.
- Comply with safety principles laws regulations and standards associated with but not limited to CMS The Joint Commission DHHS and OSHA if applicable.
Benefits You Need & Then Some
Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced healthy lives. Benefits are designed to meet needs of today and into the future.
PTO available day 1 for eligible hires.
Free health insurance options for full-time single coverage on Avera High Deductible Health Plan
Up to 5% employer matching contribution for retirement
Career development guided by hands-on training and mentorship
Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability Veteran Status or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application please call 1- or send an email to .
Employment Type
Full-Time
