Emergency Department Health Unit Coordinator | Full Time | Nights | Concord Hospital - Laconia
Emergency Department Health Unit Coordinator | Full Time | Nights | Concord Hospital - Laconia
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1 Vacancy
Job Description
Summary
The Health Unit Coordinator plays a vital role on the patient care team providing a broad range of clerical and customer service support functions to ensure smooth unit operations. As the central communication hub for the unit the HUC ensures seamless coordination between providers clinical staff and intra/interdepartmental teams using various communication tools such as phones fax and computer systems.
Serve as the primary point of contact for coordinating information flow between providers staff and departments.
Manage multiple communication modalities including phone calls faxes emails and electronic health records.
Support clinical operations by handling unit-based clerical functions including patient chart management order entry and documentation support.
Register patients and assist with other data management tasks as needed.
Greet and assist patients families and visitors providing exceptional customer service.
Collaborate closely with nurses providers and support staff to promote efficient patient care workflows.
Maintain unit supplies and equipment and ensure readiness of the work environment.
Act under the direction of the daily shift supervisor and unit resource person to support operational needs.
Education
High school or equivalent (GED).
Certification Registration & Licensure
Certification required to obtain: Notary Public State of New Hampshire within 4 months of hire date. Must be kept current.
Experience
Must have outstanding customer service skills. Experience with Microsoft Office applications in a Windows environment.
Responsibilities
Coordinates patient and information flow at the desk area to clinical staff patients/families and other
departments.
Greets the patient and family and completes the patient registration process.
Completes order entry process coordinates computer downtime and coordinates patient information
changes in the computer.
Demonstrates time management skills.
Prepares and/or organizes and/or disassembles the patient medical records for charts according to HIMS
specifications.
Helps ensure a clean safe environment with appropriately stocked supplies and functioning equipment.
Performs job specific requirements and other duties as assigned.
Serves as a preceptor for new employees.
Employee Benefits
Competitive and comprehensive employee benefits and growth opportunities await you when you join our team.
- Health insurance and dental benefit
- Available to full-time (30 hours) and part-time employees (20-29 hours)
- Wellness programs
- Life/LTD insurance
- 403B retirement savings account with employer contribution
- Tuition reimbursement
- On-site childcare
- Complimentary on-site employee fitness center
- Paid time off
- Career development
- Employee Activities Committee
- Military Program (offering a supportive environment for those serving or who served in the armed services)
- Streamlined military leave process
- Enhanced military leave policy
- Enrichments to benefits and paid-time-off
- Organizational resources committed to employees and their families
- Education for employees and managers
- Recognition of service
Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race color religion sex sexual orientation gender gender identity national origin age marital status genetic information disability or protected veteran status.
Know Your Rights: Workplace Discrimination is Illegal
Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process you may contact Human Resources at .
Physical and Work Requirements
The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift carry or push/pull less than 10 pounds frequently lift carry or push/pull up to 10 pounds and occasionally lift carry or push/pull up to 20 pounds.
While performing the duties of this Job the employee is regularly required to hear. The employee is frequently required to do repetitive motion perform activities that require fine motor skills sit speak and walk. The employee is occasionally required to bend reach squat and stand.
Specific vision abilities required by this job include color vision depth perception far vision near vision and peripheral vision.
The employee is occasionally exposed to airborne pathogens bloodborne pathogens bodily fluids and electrical hazards - shock.
The noise level in the work environment is usually moderate.
Required Experience:
IC
Employment Type
Full-Time
