Responsabilities
- Assist the client with first and second level support on workstations mobility devices and
- infrastructures (installations replacement change relocation removal)
- Provide support for computer systems in case of hardware and software incidents
- Provide support for mobile devices (iPad iPhone) in case of software incidents
- Provide support of inventory units (monitors local printers local scanners and notebook
- docking stations) as well as support for local network printer systems
- Receive materials and spare parts inventory prepare for installation install and ensure
- feedback to customers
- Always demonstrate excellent customer service
Qualifications :
Soft Skills:
- Independent Capable of working autonomously and making decisions when needed.
- Proactive Thinker Able to anticipate and resolve issues efficiently.
- Spoken languages: English (fluent) Dutch (native)
Technical Skills:
- Windows
- Microsoft 365
- ServiceNow
- Network Administration (CISCO) Cable management patching troubleshooting
- Experience in proximity support
- Experience in projects ( Migration projects for example )
Additional Information :
- Location: Close to Rotterdam
- Workload: 5 days per week / 8 hours per day on client site
All our positions are open to people with disabilities
Remote Work :
No
Employment Type :
Contract